Updated Articles

  1. Daily Clear Import Prepay Usage

    The following explains what happens with Bookings when a file is imported at Agvance Energy / Transfers / Import / Energy Force / Daily Clear . Note: The file being imported will have a Booking number in the line, then only that Booking will be ...
  2. November 2024 Release Notes

    Consumer Portal SKYR- 586 / Discount on Payments –  Discount calculation for Full Balance payments is working as expected when calculating the Total Payment amount. ( Discount Applied)  shows if a discount exists to better show the consum...
  3. Adding a New Location to Energy Force

    Division Maintenance Navigate to Main Menu / Supervisor Menu / Maintenance Menu / Division Maintenance. Create the new Location in Division Maintenance by filling in the Address and complete all settings. It is recommended to co...
  4. Remote Tank Monitor Import

    Remote Tank Monitor reads will import automatically each morning via the Auto Task schedule within Energy Force.  Perform the following steps if the task does not process or the Auto Task feature is not utilized.  Navigate to Main Menu / Me...
  5. Tank Rental Processing

    Proper Rental Codes and Tank Rental Amounts must be set up at Supervisor Menu / Maintenance Menu / Maintenance Tables . It is also recommended to confirm that the proper Rental Department code has been set up on the Division Maintenance screen....
  6. Orders - SKY Energy

    A listing of all Energy Product Delivery Orders is available in SKY Energy. The list can be narrowed down by selecting the Filter icon and entering a filter criteria or or any grid cell with the search bar located in the header. When typing, the...
  7. October 2024 Release Notes

    Consumer Portal SKYR- 367 / Consumer Portal Sign In –  The Consumer Portal Sign In / Create Account screen has been updated with the following changes: Inline validations. Forgot your password? now shows on the Sign In ...
  8. Gateway Payment Reconciliation Report

    The Payment Reconciliation Report was created for Payment Integration and Consumer Portal customers. View all transactions made through Energy Force or a connected NMI account and compare and reconcile with NMI transactions, view failures and othe...
  9. Add Another Billing Method To Portal Account

    Select Pay. Select Enter Payment Method. Enter in the  Payment Method , Payment Information , Payment Nickname , and select Save Payment Method , and click Submit. Note:  Using the ACH option allows for a   On...
  10. EnergyMap - Plot Tanks on Map

    From Energy Force, select the GPS icon located in the Tank screen. EnergyMap will open automatically. This feature can also be accessed from Tanks Not Plotted .  Plot mode will be initiated. Zoom in to the area on the map where the tan...