New Articles

  1. 17.249 | 03.08.2023

    EnergyForce BRUT 569 /Tablet Communication Log Import   – Tablet Communication Log imports as expected when the counter number exceeds 999. EnergyService BRUT 531 / Mobile Service Tablet Communication Log  – Mobile Ser...
  2. Float Gauges and Related Remote Tank Monitor FAQs

    All drivers should be filling tanks by the fixed level gauge - not the float gauge. Drivers should also be making notes in the Comment section to help CSRs answer questions in the initial phone call. Q.   A customer called stating a deliv...
  3. 17.248 | 02.21.2023

    EnergyForce BRUT-207 / Terms of Use and Privacy Policy – The Terms of Use and Privacy Policy have been added to EnergyForce at Help / About . BRUT-222 / Customer Number when Voiding – The window displaying available tickets no lo...
  4. Mass Update Monitor Threshold

    Update many monitor thresholds at once by running the Update Monitor Threshold utility located at  Supervisor Menu / Processes / Utility Menu / Update Monitor Thresholds . When the button is selected a warning that the utility will update all ...
  5. Settings Menu

    The Settings menu allows users to review or update contact information, passwords, and stored payment information. Select the User icon in the upper right corner and select Settings . To change your email address, enter the Current Email Ad...
  6. 17.247 | 02.07.2023

    EnergyForce BRUT-130 / Ctrl+Q Function – Pressing Ctrl+Q (to save and go back to Query mode) is working as expected when modifying regulatory code or leak test dates. BRUT-334 / Tank Leak Test Dates – Tank leak test dates comi...
  7. CoPilot User Guide and Support

    Access the CoPilot User Guide from Trimble. Support Portal Need additional assistance? Login to the support portal and send in a ticket to Trimble if experiencing issues with CoPilot. Note: Choose Sign up with us and create an account to e...
  8. Changing Yards & Tanks for Routes in OptimizerPlus

    This document shows how to change yards and tanks on Optimizer Routes. How to Change Yards and Tanks in Optimizer ...
  9. Save and Search in Customer Vault

    Save a Payment Method in Customer Vault Payment methods can be stored in a secured Customer Vault in the Merchant Gateway to allow for future card processing and automatic payments from EnergyForce. Add Customer Payment Method to the Customer Vaul...
  10. Merchant Gateway Onboarding Form

    Fill out the form with the required information to gain access to the NMI Gateway.  Merchant Gateway Onboarding ...