New Articles

  1. June 2024 SKY Energy Release Notes

    SKY Energy SKYR-234 / Tank Description Character Limits  – Tank Description views have been extended to view all 30 characters possible for that field.  SKYR-297 / Add Customer Button Removed at Customer Maintenance ...
  2. Traveling to an SSI Office

    Traveling to SSI – Shelbyville 140 E. South 1st Street Shelbyville, IL 62565 Shelbyville is located on the intersection of Routes 128 and 16 in central Illinois and is approximately 2.5 hours from the St. Louis airpor...
  3. Windows Credentials to Log Into Energy Force

    To set a database up allowing Windows credentials or single sign on for Energy Force, first set the SystemLogin setting in the .ini to D for Active Directory and add two entries to the Logical Names table in System Maintenance . These would b...
  4. K-Factor Calculator

    Download the K-Factor Calculator here: K Factor Calculator.xlsx ...
  5. Safety Forms User Guide

    The Safety Form feature allows users to document details related to a suspicion of a leak or interruption of service call.  Once documented, the record can be tracked to completion or resolution of the reported issue. Each form can be ...
  6. 17.274 | 05.07.2024

    Energy Force SKYR-83  / Regulatory Fees –  Regulatory fees work as expected if the Regulatory Department code is a lower value than the Product/Department code in the Tank Product Reference field.  Note :  The Regulat...
  7. May 2024 SKY Energy Release Notes

    SKY Energy SKYR-49 / Safety Forms – Safety Forms have been added to SKY Energy to record Suspected Leak and Interruption of Service calls. The forms have statements to read to the caller and fields to record information about the le...
  8. April 2024 SKY Energy Release Notes

    SKY Energy SKYR-147 / Purchase Order # – SKY Energy can now store and process a standing PO #. A field has been added to the Additional Details section of a Tank to record a Purchase Order Number .  A user right is required to mo...
  9. 17.273 | 04.23.2024

    Energy Force SKYR-85   / Default Payment Device Option  –  When selecting a payment device to process a payment, users can choose to set the device as a default device and will automatically be selected for future payme...
  10. Energy Force / Agvance Tank Transfer Procedure

    To avoid duplication errors in Agvance, utilize the following procedures to transfer Company and Customer Owned Tanks. Customer Owned Tanks (Co Owns = No) Open Agvance Energy to select the tank to be transferred in Energy Force by c...