New Articles

  1. January 2025 Release Notes New

    Consumer Portal SKYR- 303 / Portal Settings Dark Mode –  Dark mode is no longer an option on the Portal.  
  2. K-Factors & Degree Days Basics

    Degree Days What are Heating Degree Days? Heating Degree Days (HDD) – The average temperature that falls below 65 degrees. Weather based sites calculate by adding the High + Low temperatures (assumes the high temp for 12 hours and low tem...
  3. December 2024 Release Notes

    Consumer Portal SKYR- 613 / Discount on Other Amounts –  Discount calculation for Other Amount payments is working as expected when calculating the Total Payment amount. The verbiage, If payment of $ or greater is entered, discount of...
  4. November 2024 Release Notes

    Consumer Portal SKYR- 586 / Discount on Payments –  Discount calculation for Full Balance payments is working as expected when calculating the Total Payment amount. ( Discount Applied)  shows if a discount exists to better show the consum...
  5. Adding a New Location to Energy Force

    Division Maintenance Navigate to Main Menu / Supervisor Menu / Maintenance Menu / Division Maintenance. Create the new Location in Division Maintenance by filling in the Address and complete all settings. It is recommended to co...
  6. Daily Fuel - SKY Energy

    Quickly view the 6 lowest reading and active, Keep Full delivery type tanks on the SKY Energy Daily Fuel tab. View the Tank Serial Number , Customer Name , % Estimated Remaining by number and color visual and total Tank Size along with Lo...
  7. Orders - SKY Energy

    A listing of all Energy Product Delivery Orders is available in SKY Energy. The list can be narrowed down by selecting the Filter icon and entering a filter criteria or or any grid cell with the search bar located in the header. When typing, the...
  8. Gateway Payment Reconciliation Report

    The Payment Reconciliation Report was created for Payment Integration and Consumer Portal customers. View all transactions made through Energy Force or a connected NMI account and compare and reconcile with NMI transactions, view failures and othe...
  9. Print Contract Forms

    Energy Force has the ability to print Contract Forms from the Contract  screen at Main Menu / Customer Maintenance and select the Customer. These contracts print only 1 at a time and are written to the Reports  folder.  If there is a need to r...
  10. SKY Energy October 2024

    – Key Highlight SKYR-494 / Customer Name Link – View more Customer details by selecting the Customer name link  on the Tank grid to open that specific Customer’s SKY Customer Overview page.  SKYR-507 / Tank Grid Columns Added – New...