Articles
EnergyTrack Redesign
EnergyTrack has a new look and feel. Update to the new version in Energy Force by navigating to Main Menu / Supervisor Menu / Maintenance Menu / EnergyTrack Menu / Re-Engineered EnergyTrack . Select the Handheld# , highlight ...
Panasonic Toughpad
Power Application Buttons Volume controls Windows button Screen lock rotation button Power indicators (battery, Drive status, truck computer power) USB, HDMI and Headset ports Camera & Microphone Power port Stylus Turning the Toughp...
Printer Recalibration after Changing Paper
Go to Start and find Devices and Printers in the Control Panel. Right-click on the Cognitive Advantage 4 inch2 printer. Note: If using the stylus that came with the truck computer, hold the button on the side of the stylus then choose t...
RET Options with Description
# RET Options Defaults Description 1 Check Odor Y Leave default. 2 Contract-Allow Driver to Select Y Drivers can choose to apply deliveries to an active contract at the contract price or deliver outside the contract, whi...
Preparing Trucks for Busy Season
We know winter is on its way, but are your trucks and truck computers ready for winter? Many times, some trucks have been parked during the summer or specific truck computers have not been used during the summer. We suggest to not wait until the...
Can't Print in EnergyTrack
What to do if you cannot print in EnergyTrack. This applies to the Cognitive Advantage printer. Beginning Steps Make sure that the driver has the handheld in the truck/cradle, connected to Wi-Fi, and truck turned on and running. Ask the driver ...
Windows Update KB5019959 Impacting Cognitive 4inch Printer
Windows KB5019959 is impacting the Cognitive 4inch printer in a couple of significant ways causing different behaviors: Changing USB002 port. Deleting one of the printers entirely (4inch or the 4inch2). Answer The solution depends on which beh...
CoPilot User Guide and Support
Access the CoPilot User Guide from Trimble. Support Portal Need additional assistance? Login to the support portal and send in a ticket to Trimble if experiencing issues with CoPilot. Note: Choose Sign up with us and create an account to...
Manifests
Federal Manifest Federal Manifest setup is located in Energy Force under Supervisor Menu / Maintenance Menu / Energy Track Maintenance. Set up Chemical Emergency Contacts first. When there are no contacts setup, the screen opens in Create ...
Multi-Delivery Including Split Tank
Multi Deliveries can be made to tanks with or without splits. EnergyTrack groups the non-split deliveries onto one Invoice and creates separate Invoices for each delivery that involves a split. The first Invoice screen will have all of the non spl...
Adding or Modifying the Truck Inspection template in Energy Track
From the Energy Force main page, navigate to Supervisor Menu\Maintenance Menu\Energy Track Menu\Truck Inspection Template . While in the Truck Inspection Template table, press Ctrl+M to go into Modify mode. Scroll down to the line below th...
Cylinder Exchange Setup & Sales Posting
Cylinder Exchange Setup Tables Maintenance Table Setup: The first section of this document pertains to setting up maintenance tables in order to properly utilize the Cylinder Exchange feature in Energy Force and EnergyTrack. Tank Types Beg...
How to Add a New Truck Computer to Energy Force
From the Energy Force main page, navigate to Supervisor Menu\Maintenance Menu\Energy Track Menu\Re-Engineered Energy Track . Press Ctrl+C to create. Type in the number that the handheld was named and press Tab. Fill in the counters for th...
RET Option 32 - Temperature Compensate Tank %
If RET Option 32 is set to Y , there will be a Liquid Temp field at the Start Shift screen that is required to be completed. The temperature entered in the Liquid Temp field will be used to compensate the Ending Percentage of a tank after...