Updated Articles

  1. Tank / Meter Manufacturers Tables Updated

    Table Setup Prior to adding Tank and Meter Inventory items, the Tank/Meter Manufacturers tables must first be set up. From the Main Menu in Energy Force, select the Tank and Meter Inventory Menu . Choose Tank/Meter Manufacturers . Ente...
  2. Out of Balance Updated

    An account is out of balance when the last statement balance plus the history line items as of the last statement date do not match the balance on the customer's Accounts Receivable tab or the balance in the history line items does not match the...
  3.  Serial# Inquiry - Propane Updated

    Serial# Inquiry allows the driver to search for a customer account by either the tank serial number or address. Select the Tank radial for Choose Search Criteria then select Search . Select either the Tank Serial Number column or ...
  4.  Load / Unload Truck - Refined Fuels Updated

    This feature is used to load and unload the trucks. Fuel Transfers are then listed on the Trip Report printed at the end of the shift. Select Load / Unload from the Delivery Menu . Select the Type of Transfer ( Load or  UnLoad ) radia...
  5. Add a User to EnergyMap Updated

    Connect to company server. Open Energy Force and access the  Supervisor Menu . Select  Set Up Options . Review required rights. Click on Edit EnergyMap Rights to determine the necessary rights for the new user. Ensure...
  6. Can't Print in EnergyTrack

    What to do if you cannot print in EnergyTrack. This applies to the Cognitive Advantage printer. Beginning Steps Make sure that the driver has the handheld in the truck/cradle, connected to Wi-Fi, and truck turned on and running. Ask the driver ...
  7. Change Inventory Status

    To change the inventory status of a company-owned tank, select the tank and then choose Change Inv Status . A menu will appear with several options to choose from. AC - At Customer This indicates that the tank has been flag...
  8. Settings Menu

    The Settings menu allows users to review or update contact information, passwords, and stored payment information. Select the User icon in the upper right corner and select Settings . Update Email To change your email ...
  9. January 2025 Release Notes New

    Consumer Portal SKYR- 303 / Portal Settings Dark Mode –  Dark mode is no longer an option on the Portal.  
  10. Test Sale Button for Taxing

    Energy Force allows for testing a tank to  determine  if it will tax properly .  A Test Sale button is  located  o n the  T ank  I nfo screen in the  T ank Product Reference section .   By s electing  this butt...