Updated Articles

  1. Layers

    Roads Contains all information pertaining to Census road data. When zoomed out, only major road names are visible. Lesser road names will appear when zoomed in far enough. Road Edits This layer will contain any editing done to the existing ro...
  2. Add a User to EnergyMap

    Connect to company server. Open Energy Force and access the  Supervisor Menu . Select  Set Up Options . Review required rights. Click on Edit EnergyMap Rights to determine the necessary rights for the new user. Ensure t...
  3. Opening the Map

    The map will be opened from within Energy Force. There are two main locations this can be done.  The first is from the Tank screen. In the lower right, there is a Plot  icon that can be used to open the map and locate the specified tank. This...
  4. Troubleshooting

      Application Closes with No Warning  This is often due to licensing issues. Please contact Software Support.    Tanks are Single Color Instead of Multi-Colored Refresh, zoom, or pan the map to bring back the colored shapes. If the pro...
  5. EnergyMap - Troubleshooting Tips

    Tanks are Missing Check the filter settings. It may be possible a filter is turned on preventing certain tanks from displaying. Review the tank layers. A tank layer may be unchecked. Scheduled Routes did not Write to Energy Force Alwa...
  6. Past Webinar Recordings New

    Cyber Security Cyber Ready, Client Focused: Security That Supports Your Success Learn strategies for keeping your business cyber-ready! Discover how SSI supports your success by staying ahead of cybersecurity threats and prot...
  7. Agvance Contract Import Setup

    Prior to utilizing the import program, Price Maintenance, Agvance Contract Price Codes, and Bill Type XRef maintenance tables will need to be created.  Once created, standard upkeep of the tables will need to take place as new Price Codes or Bil...
  8. Weighted Degree Days

    Weighted Degrees Days are designed so clients can choose how to have Degrees Days applied on a monthly basis. For example, if the client decides Degree Days should not be applied to the Keep Full tanks during June and July, those months can be set...
  9. K-Factor Deviation Report

    What is a K-Factor Deviation? As deliveries are made to Auto-Fill tanks, a new K-Factor is calculated for the tank based on current and prior deliveries. When a K-Factor wants to adjust by a value greater than what’s allowed in the Division tab...
  10. Import Customer Process

    Energy Force users who also use Agvance can update customers without running the export\import processes.  The new program can run manually or with Automated Tasks.  This process only brings in new, modified, or updated customers increasing effici...