Updated Articles

  1. Energy Force Tax Setup and Functionality

    Energy Force enables precise tax configuration and application to sales transactions. This document outlines the setup process for taxes and how they are applied. Department Setup Departments determine how items are taxed and are...
  2. Contract Gas

    Please refer to Maintenance File Management for directions on how to set up proper Billing Types. Creating a Contract From the Main Menu, select Customer and then proceed to Customer Maintenance . Select the appropriate...
  3. Void an Entry

    From the Posting Menu , select Void Line Item . On the Please Select a Void Journal Number window, choose Create . Enter the Division . Enter the Date of the tickets. Enter the User ID . Choose Select . On the Select ...
  4. Post Re-Engineered ET

    Navigate to Main Menu / Posting Menu / Mobile Device Posting . Choose Post Re-Engineered ET . When the posting routine is selected, it automatically starts posting all of the zip files downloaded from the handheld units. While pro...
  5. Processing Service Charges

    The service charge file must be created in order to process, review, and update service charges. Service charges can be applied to balances 30 days and more, 60 days and more, or 90 days and more. The amount applied for the service charge is deter...
  6. Download Routes and Customer/Tank Information

    From the Route Scheduling Menu , select Schedule Deliveries . Select the Schedule for the handheld and then select Download to Re-Engineered ET . Enter a range of handheld #’s  in the Device Range field, as well as, individual handheld #...
  7. Add a User to EnergyMap

    Connect to company server. Open Energy Force and access the  Supervisor Menu . Select  Set Up Options . Review required rights. Click on Edit EnergyMap Rights to determine the necessary rights for the new user. Ensure...
  8. Troubleshooting

      Application Closes with No Warning  This is often due to licensing issues. Please contact Software Support.    Tanks are Single Color Instead of Multi-Colored Refresh, zoom, or pan the map to bring back the colored shapes. If the problem p...
  9. EnergyMap - How to Access

    Method 1 In Energy Force, go to Route Scheduling / Schedule Deliveries on Map . Method 2 Select Plot located by selecting Tank Info at Customer Menu / Customer Maintenance . Method 3 Navigate to Customer Menu / Tanks Not Plotted ...
  10. Billing Type Code

    A Billing Type is tied to a customer on the Budget Information , Contract Gas , or Payment Arrangement window. The Billing Type description will print on statements for budget and payment arrangement customers. Contract Gas and Budget Reports ...