Portal Release Notes

Consumer Portal SKYR- 128 / Tank on Hold  —   If a tank is on hold or a pending order exists in Energy Force, the  Order option will be disabled on the Consumer Portal.

Consumer Portal EFW - 1636  / Theme Settings   —   Users have the capability to change theme setting in the portal to Dark Theme . ...

Consumer Portal EFW - 1380  / Required Fields on Payment Method   —   When entering a payment method, First Name , Last Name and Zip Code display with red asterisks to alert the user those fields should be filled out before submitting. ...

Consumer Portal EFW-1550 / Recognizing Zip Codes on Payments   —  Payment Rejected by Gateway error should be resolved. Any user getting the ‘Payment Rejected by the Gateway’ error needs to review the saved payment method and may need to edit and...

Consumer Portal EFW-1355 / Prevent ACH Convenience Fees   —  Additional validations have been added to prevent convenience fees on ACH payments. EFW-1392 / Portal Orders Allow for Characters  —  Delivery request comments to allow for characters...

Consumer Portal EFW-1314 / Discounts on Balance Payments —  Applied discount details show on Other payment options under Balance when making a balance payment on the portal.

Consumer Portal EFW-1106 / Help Center Link —  A Help link is available to direct users to the Welcome to Payment Portal! | Payment Portal   from login screen and the profile menu when logged in. ...

Consumer Portal EFW-869 / Automatic Log Out — The Portal will now log users out after 15 minutes of inactivity. EFW-1183 / Update Void Logic   — Logic to account for payment voids works as expected. EFW-1207 / Discount Credit   — A customer'...

Consumer Portal EFW-904, 913, 915, 917, 1113, 1131 / Settings Menu — From the Settings menu optionally modify email addresses, edit or delete exisitng payment methods, and update passwords and cell phone numbers. EFW-1129 / Use Dashes if No ...

Consumer Portal EFW-1012 / One Time Payment – When making a one time payment, multiple payment methods are not available. EFW-1019 / Energy Force Customer ID – The Energy Force Customer ID is now displayed after the consumer's name on the por...

Consumer Portal EFW-831 / Print Bill Option – Selecting Print Bill creates a PDF of the current bill. EFW-943 / EF Portal on Mobile Devices – Log into the Consumer Portal on a mobile device to view balances, tank and contract information, o...