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Last Updated: 11/16/2022
in Knowledge Base EnergyTrack Windows KB5019959 is impacting the Cognitive 4inch printer in a couple of significant ways causing different behaviors: Changing USB002 port. Deleting one of the printers entirely (4inch or the 4inch2). Answer The solution depends on which beh...
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Last Updated: 10/13/2022
in Knowledge Base EnergyTrack We know winter is on its way, but are your trucks and truck computers ready for winter? Many times, some trucks have been parked during the summer or specific truck computers have not been used during the summer. We suggest to not wait until the fir...
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EnergyForce BRUT-24 / Multiple Products on Tank – Entering multiple products on a Tank gives the ability to arrow down in any of the fields in the Tank Product Reference to add additional products without navigating to the GPS tab. BRU...
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EnergyForce BRUT-293 / Update Posting Location – A new enhancement has been added to update the posting location of a journal at Supervisor Menu / Processes / Utility Menu / Update Posting Division . A new user right is required. BRUT-3...
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EnergyForce BRUT-429 / User Rights Export Utility – EnergyForce now has an export at Supervisor Menu / Processes / Utility / User Manager Export to export all users and create CSV files for each user listing out all roles/rights per user...
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EnergyForce BRUT-324 / Unique ID Number Master Clear File – New Master Clear file #12 has been created. This new option has the same layout as Master Clear #4 with the addition of a new field to display the warehouse number for EnergyServi...
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EnergyForce BRUT-93 / PDF Image Preview – PDF images are now displaying in the EnergyImage preview window. BRUT-443 / Merchant Information – A table was created to store Merchant Information for the EF Payment Portal and NMI Gat...
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Last Updated: 06/07/2022
Customer Support Team hours are Monday through Friday, 8am to 5pm ET. Support Tickets may be entered 24 hours a day, 7 days a week and are answered during normal support hours. Contact Support: Email: support@energyforce.net Phone: 800.783.6...
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EnergyForce BRUT-236, 318 / Updating EnergyForce – Going to Help / Check for Update in EnergyForce now provides the Current version of EnergyForce, the New version number of EnergyForce, a link to view Version Documentation , and th...
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Last Updated: 12/28/2022
in Knowledge Base OptimizerPlus Yard and Remote Tanks GPS Each Yard/Storage location needs listed by Division with a description. X1 and Y1 coordinates both need to display a negative sign (-) in front of the coordinate. The coordinate needs to be 9 characters long ex...