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Last Updated: 03/28/2024
Customer Support Team hours are Monday through Friday, 8am to 5pm ET. Support Tickets may be entered 24 hours a day, 7 days a week and are answered during normal support hours. Contact Support: Email: support@energyforce.net Phone: 800.783.6...
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Last Updated: 01/02/2024
in Professional Services Our training consultants will match your training needs, budget, and timeframe with an option that is both comprehensive and cost-effective. Training Options/Formats Training is particularly helpful when a new module or business process is intro...
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Last Updated: 02/19/2024
Agvance University offers self-paced eLearning opportunities. These courses will help you learn how to expand your Energy Force potential by utilizing new features. The mission of Agvance University is to empower users of Energy Force to be more s...
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Last Updated: 06/07/2022
SSI is excited to offer you a way to work remotely when needed as well as reduce hardware-related overhead by utilizing cloud computing. Let our team worry about the technical side while your employees can focus on the customer, wherever they may be...
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Last Updated: 08/19/2022
in Professional Services Every day you use dozens of business processes and, all too often, experience the impact of inefficient or outdated procedures. Let SSI's Professional Services team work with you to identify ways to streamline processes and gain efficiencies with yo...
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If utilizing Agvance version 7.0.26030 or higher, review Change Inventory Status for instructions on tank transfers.
To avoid duplication errors in Agvance, utilize the following procedures to transfer Company and Customer Owned Tanks. Cu...
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Last Updated: 02/19/2024
in Education Energy Force Add a Tank eLearning
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To update Energy Force or access the Energy Force release notes from within the application: Go to Help / Check for Update in Energy Force. The Current version and the New version numbers of Energy Force displays. Select Version Docume...
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Serial# Inquiry allows the driver to search for a customer account by either the tank serial number or address.
Tap in the Tank Serial Number column or Address column to search.
Enter the serial number or customer address.
On...
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SKY Admins have access to the Consumer Portal Management Tool featuring the Online Payments Page found under Consumer Portal in SKY Admin. Select SETUP on the Online Payments card to view Consumer Portal Merchant IDs and quickly access the Co...