-
Update/Verify Energy Force Prior to Processing Payment The Customer Vault ID must be setup in Energy Force prior to processing the sale in the Automatic Payment Type menu in Energy Force Note: It is recommended to match the Customer Vau...
-
A consumer payment receipt can be emailed in the following ways: When posting a one-time payment or a first-time payment in the gateway, select the option to Send the Receipt Email and a receipt will be emailed to the email address entered in th...
-
Cenex AFD delivers fuel to customer tanks based on monitor levels and call-in orders. Daily and Monthly files are generated from the Cenex AFD website and placed into Energy Force’s root directory. Energy Force AFD Processing imports and processes...
-
Overview There are three types of pricing options in Energy Force: Price Type 0 – This is the standard price applied in Energy Force and EnergyTrack based on the Price Code and Tier associated with the tank. Price Type 1 – This is special ...
-
EnergyImage allows for the ability to attach various photo types (.jpg, .tif, .png, .bmp, PDF, etc.) to customer accounts in Energy Force. To attach PDF images, Adobe Reader must be installed on the computer. File names for images and PDFs canno...
-
Routes that have been committed to the layer and the Energy Force database do not allow for modification using EnergyMap. Route Schedule modifications take place within Energy Force. A tank or tanks can be removed from the route or the entire route...
-
Consumer Portal EFW-1012 / One Time Payment – When making a one time payment, multiple payment methods are not available. EFW-1019 / Energy Force Customer ID – The Energy Force Customer ID is now displayed after the consumer's name on the por...
-
Fuel Orders can be placed within MobileService and communicated to Energy Force as a Call-In Entry. Select Fuel Order from the Unscheduled Service Orders screen in MobileService. Enter the Current % in Tank . Enter the Gallons Requested ,...
-
Energy Force will download the essential information ( Name , Address , City , State , Zip , Date , Phone , Tank Size , Tank Serial ) to the printable Work Order or Gas System check template. The template can be modified to add or remove ite...
-
When logged into the Merchant Gateway, click List Customers. Search for the customer vault record to whom a billing method should be added. Note : Using the Energy Force Customer # is recommended. If a record exists in the Customer Vault,...