Product Delivery Orders
A listing of all Energy Product Delivery Orders (PDOs) is available in Agvance SKY Energy. The list can be narrowed down by selecting the Filter icon and entering a filter criteria or any grid cell with the search bar located in the header. When typing, the grid will populate based on the text entered. Choose the Ellipsis at the top to Reset Grid from filtering or Autofit Columns.
For more information on how to use the Energy Product Delivery Order grid see, Using Grids in Agvance SKY.
To view more Customer details, select the Customer name link to open that specific Customer’s Agvance SKY Customer Overview page.
The Due Date column defaults to ascending (oldest date at the top) and the Status column defaults to show Incomplete first.
Note: Any field without data will show a double dash (--).
With access to Agvance SKY Order, review Customer Bookings from Agvance SKY Energy by selecting the Bookings link. This opens the Bookings page of Agvance SKY Order in a new browser tab.
A full page view of Product Delivery Order information is available by selecting the Ticket Number (formerly Call In ID) on the Orders grid or from the Tank History page.
Energy Work Orders
To view all Energy Work Orders, previously known as Maintenance Work Orders, with details available, navigate to the Energy Work Orders tab. All work orders are auto-sorted by Incomplete Ticket Status with the oldest dated items listed first. The list can be narrowed down by selecting the Filter icon and entering a filter criteria or any grid cell with the search bar located in the header. When typing, the grid will populate based on the text entered. Choose the Ellipsis at the top to Reset Grid from filtering or Autofit Columns.
View more details by selecting the Ticket Number link on any row to open a detailed page for that work order. The Energy Work Order opened shows more details including the Tank Serial Number, Customer Name, Customer ID, Credit Status, Location, and Location ID. When viewing the Energy Work Order ticket, the Tank Serial Number in the grid is tied to PDO/Invoice and when selected, opens the Tank Info page for that specific Tank in a new tab. Customer Name and Tank Serial Number redirecting to their respective pages requires Agvance SKY Customer access.
Additional Order Details include Call In Date, Due Date, Work Order Status, Completed Date, Additional Comments and Work Details including Category, Current %, and Dispatch Job Status.