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Recurring Billing enables a fixed fee to be automatically charged to a customer’s account on a regular schedule—whether monthly, quarterly, semi-annually, or annually—for services like meter reading, monitor fees, or appliance maintenance contract...
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Use Route Reports to print route scheduling reports/lists for customers found at Main Menu / Route Scheduling . Each report has an explanation at the bottom to indicate what the report will contain. For more information see Management Reports ...
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Posting Passwords
A posting password gives the ability to re-enter a sales, payment, or void journal to add additional items throughout the day. Some exceptions to adding additional items include:
If the sales journal has been ...
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This is to be processed when Duty to Warn documentation is mailed to customer accounts.
From the Main Menu of Energy Force, navigate to Supervisor / Process / Utility Menu .
Select Safety Date Update .
Enter the Division (or...
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The Message Board is designed to allow sharing of information with regard to Energy Force and Re-Engineered EnergyTrack. Create messages used by the office or send these messages to the handheld units (Toughbook users only) for the drivers. Press...
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Optionally change a selected customer’s division which is the unique identifier for a location responsible for inventory, customers, and finances.
A customer’s division would need to be changed if the customer was entered into the wrong divis...
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Energy Force has the ability to print Contract Forms from the Contract screen at Main Menu / Customer Maintenance and select the Customer. These contracts print only 1 at a time and are written to the Reports folder. If there is a need to...
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Whether intending to swap a smaller tank for a larger tank or a larger tank for a smaller tank, the process is the same. Steps are to be completed in Energy Force on the same day.
Process
Navigate to Customer Menu / Customer M...
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Open Energy Force and select Supervisor Menu .
Choose Maintenance Menu .
Then select Maintenance Tables .
Select Driver.
Choose the Edit/Create Mode and click Continue .
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Last Updated: 08/03/2026
in Hosted / Ransomware
Our Energy Force servers in the AWS environment give you access to Energy Force programs and data using Remote Desktop Protocol (RDP). Benefits Energy Force updates are installed after hours by our staff. Installing updates can be stressful ...