-
Last Updated: 03/16/2026
in Knowledge Base EnergyTrack
What to do if you cannot print in EnergyTrack.
This applies to the Cognitive Advantage printer.
Beginning Steps
Make sure that the driver has the handheld in the truck/cradle, connected to Wi-Fi, and truck turned on and run...
-
Last Updated: 03/12/2026
in Knowledge Base EnergyTrack
Power Application Buttons Volume controls Windows button Screen lock rotation button Power indicators (battery, Drive status, truck computer power) USB, HDMI and Headset ports Camera & Microphone Power port Stylus Turning the Toughp...
-
A visual of all tanks is available in SKY Energy. Enter a City or Zip Code in the Select a Location window and select Set Default Location to load map data.
This is the default location the map loads to when opening the Map t...
-
SKY Energy is currently only available to Agvance customers.
Energy Force customers should continue to add tanks in Energy Force, not through SKY Energy at this time.
Overview
A listing of all Tanks is available in SKY...
-
Energy Force
SKYR-58 / Purchase Order Number Field on Call-in Screen – A Purchase Order number can be entered in the PO Number field on the Call-in screen and will carry through to manual sales posting and EnergyTrack. When a...
-
Energy Force SKYR-1037 / Agvance Preference Page – Settings for Customer Sync and Tank Import Sync for Agvance have been moved from System Settings to Supervisor Menu / Set Up Options / Agvance Setup Menu . The API Settings are also ...
-
Choose Start Shift . Select Choose to select the proper truck. If there are multiple Divisions, ensure the correct Division and Truck are selected. Select Choose to select the proper driver. If there are multiple Divisions, ensure the c...
-
If the Call In button on the Customer/ Tank screen is highlighted in blue, it indicates that there is an active Call In for the tank. When a Preset is present then the Call In button will be outlined in orange. When this button is se...
-
A Misc Sale button is present on the Customer/ Tank screen to allow the driver to invoice a customer for a non-pumpable item such as labor or accessories. Select Misc Sale located on the Customer/ Tank screen. This will advance to th...
-
If interfaced with an electronic register such as an LCR II, EMH, Neptune, or Mid Com, place the truck computer in the docking station before selecting to End Shift. Select End Shift . Enter the current Odometer reading and select the c...