Updated Articles

  1.  Update% - Refined Fuels

    Follow these steps to update the percentage of a tank if a delivery does not need to be made. Select the tank in the upper portion of the Customer screen. Select the Update % tab. Enter the current tank percentage in the Updat...
  2.  Split Bills - Propane

    If a tank has been set up for Split Bills in Energy Force, EnergyTrack will automatically invoice the associated customer accounts for their portion of the billing. If a tank has a split associated, the split percentage will display in the lower ...
  3.  Update% - Propane

    Follow these steps to update the percentage of a tank if a delivery does not need to be made. Select the tank in the upper portion of the Customer screen. Select the Update % tab. Enter the current tank percentage in the Updat...
  4. Assigning Regulatory Codes

    Navigate to Main Menu / Customer / Customer Maintenance Menu . Select the Customer. Choose the Tank Info tab. Select the Tank that the Regulatory Fee will apply to and press Ctrl+M or Modify . Choose the Browse icon or press F5 in t...
  5. SKY Admin 17.269 | 03.05.2024

    Consumer Portal EFW-1617 / Consumer Portal User Maintenance Page –   Consumer Portal Users and SKY Admins have access to the Energy Force Management tool featuring the Consumer Portal User Maintenance Page. View customer's Email addresses used...
  6. How to Add a New Driver to Energy Force

    Connect to server for customer in question. Open Energy Force . Navigate to Supervisor Menu . Choose Maintenance Menu . Then select Maintenance Tables . Select Driver . Select the Edit/Create option under Mode . Choose t...
  7. EnergyImage - Attach New Images to Customer Account

    Navigate to the Customer Maintenance screen. Select the customer account. Select  Energy-Image . Select Create.  If this is the first time adding an image the Create Photo Attachment screen automatically will appear, then select the...
  8. April 2024 Release Notes

    Consumer Portal SKYR- 128 / Tank on Hold  —   If a tank is on hold or a pending order exists in Energy Force, the  Order option will be disabled on the Consumer Portal.
  9. Add Tank to Customer Account

    Pressing  Tab moves through the fields. Step 1: Tank Info Press Ctrl+C or select Create . In the Co Owns field, enter Y for company-owned or N for customer-owned. If Y is entered, highli...
  10. Tank Information Videos