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Last Updated: 02/05/2025
in Knowledge Base EnergyTrack
Multi Deliveries can be made to tanks with or without splits. EnergyTrack groups the non-split deliveries onto one Invoice and creates separate Invoices for each delivery that involves a split. The first Invoice screen will have all of the non spl...
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What is a K - Factor Deviation? As deliveries are made to Auto-Fill tanks, a new K-Factor is calculated for the tank based on current and prior deliveries. When a K-Factor wants to adjust by a value greater than what’s allowed in the...
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Ticklers are notes that can be attached to a customer account and also tied to a specific tank. There are multiple Tickler types that can be tied to an account: Collections , Driver , Memo , Repair , LPG Safety , and Service . Once the Tickl...
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If the Call In button on the Tank screen is outlined in dark blue, it indicates that there is an active Call In for the tank. If outlined in orange, the Call In has a Preset and when this button is selected, any preset amount will be listed ...
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Follow these steps to update the percentage of a tank if a delivery does not need to be made.
Select the tank in the upper portion of the Customer screen.
Select Update % .
Enter the current tank percentage in the New...
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Follow these steps to update the percentage of a tank if a delivery does not need to be made.
Select the tank in the upper portion of the Customer screen.
Select Update % .
Enter the current tank percentage in the New Percent...
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Payments can be entered in EnergyTrack and will communicate back to Energy Force. These payments will post to a customer’s account in the same way an Invoice is posted. Payments can be entered in EnergyTrack in two ways - selecting ...
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Payments entered in EnergyTrack and will communicate back to Energy Force and will post to a customer’s account in the same manner an Invoice is posted. There are two methods available for posting Payments:
Method 1:
Se...
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When an Out of Gas situation occurs ( Start % = 0), the driver can select this button to perform an Out of Gas check. If the driver does not utilize this function on the Invoice screen, EnergyTrack will automatically prompt for an Out of Gas chec...
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If interfaced with an electronic register such as an LCR II, EMH, Neptune, or Mid Com, place the truck computer in the docking station BEFORE selecting End Shift . Select End Shift . Enter the current Odometer reading and select the checkbo...