Updated Articles

  1. Can't Print in EnergyTrack Updated

    What to do if you cannot print in EnergyTrack. This applies to the Cognitive Advantage printer. Beginning Steps Make sure that the driver has the handheld in the truck/cradle, connected to Wi-Fi, and truck turned on and r...
  2. Posting Payments Updated

    Payment Posting Use Payment Posting to enter regular payments, charge card payments, transfers, refunds, and credits on customer accounts. Discounts can be applied to a customer’s account at the same time the payment is posted. After ...
  3. Orders - Agvance SKY Energy

    A listing of all Energy Product Delivery Orders (PDOs) is available in Agvance SKY Energy. The list can be narrowed down by selecting the Filter icon and entering a filter criteria or any grid cell with the search bar located in the header. When...
  4.  Add/Edit a Tank - Agvance SKY Energy

    Agvance SKY Energy is currently only available to Agvance customers. Energy Force customers should continue to add tanks in Energy Force, not through Agvance SKY Energy at this time. To add a new tank from Agvance SKY Energy with...
  5.  Tanks - Agvance SKY Energy

    SKY Energy is currently only available to Agvance customers. Energy Force customers should continue to add tanks in Energy Force, not through SKY Energy at this time.                                     ...
  6.  Daily Fuel - Agvance SKY Energy

    Quickly view the six lowest reading and active, Keep Full delivery type Tanks on the Agvance SKY Energy Daily Fuel tab. View the Tank Serial Number , Customer Name , % Estimated Remaining by number and color visual and total T...
  7.  Enter Call In Information

    From the Master Menu , select Call In Entry or, from any window, press CTRL+W . Choose Create .  To validate GPS coordinates on tanks when a call in entry is created, a new system setting is automatically created and defaults to N...
  8. 18.3.0.0 | 07.07.2025 General Release

    – Key Highlight Energy Force SKYR-772 / Market-Based Pricing Table – When running a manual Sales Posting with a delivery priced product in the Market-Based Pricing table, the Price will pull from the new table rather than the Products ...
  9. 19.3.0.0 | 07.14.2026 General Release New

    Energy Force SKYR-222 / New field added to the Call In screen for Quoted Price  – This is not a required field. If the Quoted Price is not filled in, the delivery will be priced as usual by the price listed on the tank.  When the Quo...
  10. 19.3.0.0 | 07.14.2026 New

    Energy Force SKYR-222 / New field added to the Call In screen for Quoted Price  – This is not a required field. If the Quoted Price is not filled in, the delivery will be priced as usual by the price listed on the tank.  When the Quoted ...