Updated Articles

  1. Traveling to an SSI Office

    Traveling to SSI – Shelbyville 140 E. South 1st Street Shelbyville, IL 62565 Shelbyville is located on the intersection of Routes 128 and 16 in central Illinois and is approximately 2.5 hours from the St. Louis airport, 3.5 hours south of ...
  2. How to Add a New Truck to Energy Force

    Note : This information must be set up in Energy Force before the truck can be used to make deliveries. From the Master Menu, select  Bulk Truck Delivery . Then select  Truck Maintenance . On the Energy Track Tru...
  3. Change Tank from Customer-Owned to Company-Owned

    There may be times in which a tank needs placed on a customer’s account in order to make an initial delivery immediately after the tank has been set, but the paperwork has not been received from the service technician/driver. Energy Force gives the ...
  4. Inventory Transfers from Truck Computer

    Truck Load/Unload from Energy Track will communicate and import into Energy Force for electronic tracking.  The inventory transfers will also export to a .txt file when the Daily Clear process is performed.  This will enable Energy Force users t...
  5.  Split Bills - Refined Fuels

    If a tank has been set up for Split Bills in Energy Force, EnergyTrack will automatically invoice the associated customer accounts for their portion of the billing. If a tank has a split associated, the split percentage will display in the lower ...
  6.  Update% - Refined Fuels

    Follow these steps to update the percentage of a tank if a delivery does not need to be made. Select the tank in the upper portion of the Customer screen. Select the Update % tab. Enter the current tank percentage in the Updat...
  7.  Split Bills - Propane

    If a tank has been set up for Split Bills in Energy Force, EnergyTrack will automatically invoice the associated customer accounts for their portion of the billing. If a tank has a split associated, the split percentage will display in the lower ...
  8.  Update% - Propane

    Follow these steps to update the percentage of a tank if a delivery does not need to be made. Select the tank in the upper portion of the Customer screen. Select the Update % tab. Enter the current tank percentage in the Updat...
  9. Assigning Regulatory Codes

    Navigate to Main Menu / Customer / Customer Maintenance Menu . Select the Customer. Choose the Tank Info tab. Select the Tank that the Regulatory Fee will apply to and press Ctrl+M or Modify . Choose the Browse icon or press F5 in t...
  10. SKY Admin 17.269 | 03.05.2024

    Consumer Portal EFW-1617 / Consumer Portal User Maintenance Page –   Consumer Portal Users and SKY Admins have access to the Energy Force Management tool featuring the Consumer Portal User Maintenance Page. View customer's Email addresses used...