Updated Articles

  1. Can't Print in EnergyTrack Updated

    What to do if you cannot print in EnergyTrack. This applies to the Cognitive Advantage printer. Beginning Steps Make sure that the driver has the handheld in the truck/cradle, connected to Wi-Fi, and truck turned on and r...
  2. Posting Payments Updated

    Payment Posting Use Payment Posting to enter regular payments, charge card payments, transfers, refunds, and credits on customer accounts. Discounts can be applied to a customer’s account at the same time the payment is posted. After ...
  3.  Map - Agvance SKY Energy

                              A visual of all Tanks is available in Agvance SKY Energy. Initially opening Agvance SKY Energy / Map will require the Default City or Zip Code to be entered before the filter pane will...
  4. Route Management - Agvance SKY Energy

    Agvance Energy Dispatch users can view route lists displayed in a grid populated by the first 500 Ready  status Energy Work and Delivery Orders based on ticket number (highest to lowest).    The list can be narrowed down by selecting the ...
  5. Order Invoices - Agvance SKY Energy

    Pending Ticket(s) To view all Driver deliveries made and communicated from AME but not yet invoiced during the day, navigate to the Pending Tickets  tab. When the page is refreshed, or upon initially opening the Orders page, the P...
  6.  Product Delivery Orders (PDOs) - Agvance SKY Energy

                                                              A user permission is required to enable adding or editing a Product Delivery Order within Agvance SKY Energy in Agvance SKY Admin .  Enable the ...
  7. Orders - Agvance SKY Energy

    A listing of all Energy Product Delivery Orders (PDOs) is available in Agvance SKY Energy. The list can be narrowed down by selecting the Filter icon and entering a filter criteria or any grid cell with the search bar located in the header. When...
  8.  Add/Edit a Tank - Agvance SKY Energy

    Agvance SKY Energy is currently only available to Agvance customers. Energy Force customers should continue to add tanks in Energy Force, not through Agvance SKY Energy at this time. To add a new tank from Agvance SKY Energy with...
  9.  Tanks - Agvance SKY Energy

    SKY Energy is currently only available to Agvance customers. Energy Force customers should continue to add tanks in Energy Force, not through SKY Energy at this time.                                     ...
  10.  Daily Fuel - Agvance SKY Energy

    Quickly view the six lowest reading and active, Keep Full delivery type Tanks on the Agvance SKY Energy Daily Fuel tab. View the Tank Serial Number , Customer Name , % Estimated Remaining by number and color visual and total T...