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Upon logging into the payment portal a list displays of the current Amount Due , Current Balance , and Budget Due along with 30/60/90 Day Balances .
Note : If a discount is available, the discount total and paid by date will now show und...
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Consumer Portal
SKYR-938 / Discount on Bill Payments – Discounts are applying properly on Bill Payments screen when the Full Balance is lower than the Invoice balance.
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Agvance Energy Dispatch users can view route lists displayed in a grid populated by the first 500 Incomplete Energy Work Orders and Product Delivery Orders based on ticket number (highest to lowest).
The list can be narrowed down by sele...
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After the truck computer has communicated the trip in to the server, you will need to post the deliveries/sales to the tanks and customer accounts.
In Energy Force, select Posting Menu .
In the posting menu, click on Mobile Device ...
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When cold weather approaches, run a report by route and customer type to show any tank under a specified percentage. This report does not print to Excel, but will show each tank under a certain percentage to help with routing during inclement weat...
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The service charge file must be created in order to process, review, and update service charges. Service charges can be applied to balances 30 days and more, 60 days and more, or 90 days and more. The amount applied for the service charge is det...
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Please refer to Maintenance File Management for directions on how to set up proper Billing Types.
Creating a Contract
From the Main Menu, select Customer and then proceed to Customer Maintenance .
Select the appropria...
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Degree Days
What are Heating Degree Days?
Heating Degree Days (HDD) – The average temperature that falls below 65 degrees. Weather based sites calculate by adding the High + Low temperatures (assumes the high temp for 12 hours...
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Routes that have been committed to the layer and the Energy Force database do not allow for modification using EnergyMap.
Route Schedule modifications take place within Energy Force. A tank or tanks can be removed from the route or the enti...
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Map Settings
Select the Settings icon located on the Map toolbar.
Choose each tab to customize.
Filters Enable filters to specify which tanks display when scheduling tanks for delivery.
Show auto-fill tanks which are b...