Updated Articles

  1. Orders - SKY Energy Updated

    Overview A listing of all Energy Product Delivery Orders (PDO) is available in SKY Energy. The list can be narrowed down by selecting the Filter icon and entering a filter criteria or or any grid cell with the search bar located in the header...
  2. Placing a Payment Updated

    Upon logging into the payment portal a list displays of the current Amount Due , Current Balance , and Budget Due along with 30/60/90 Day Balances . Note : If a discount is available, the discount total and paid by date will now show under...
  3. K-Factor Calculator Updated

      Download the K-Factor Calculator here:  K Factor Calculator.xlsx or input values in the calculator below. K-Factor Calculator Use the tank reading screen to enter yellow highlighted...
  4. September 2025 Release Notes New

    Consumer Portal SKYR-938 / Discount on Bill Payments  – Discounts are applying properly on Bill Payments screen when the Full Balance is lower than the Invoice balance.
  5. Tanks - SKY Energy

    SKY Energy is currently only available to Agvance customers.  Energy Force customers should continue to add tanks in Energy Force, not through SKY Energy at this time. Overview A listing of all Tanks is available in SKY Energy. ...
  6.  Scheduled Delivery - Propane

    The Scheduled Delivery program displays scheduled deliveries generated from Energy Force (via Optimizer, EnergyMap, etc.).   Overview Each schedule is listed by Truck/Run number and Scheduled Delivery  Date in the left side of the scre...
  7.  Scheduled Delivery - Refined Fuels

    The Scheduled Delivery program displays scheduled deliveries generated from Energy Force (via Optimizer, EnergyMap, etc.).   Overview Each schedule is listed by Truck/Route number and scheduled delivery date in the left side of the screen...
  8. Past Webinar Recordings

    Cyber Security Cyber Ready, Client Focused: Security That Supports Your Success Learn strategies for keeping your business cyber-ready! Discover how SSI supports your success by staying ahead of cybersecurity threats and pr...
  9. Energy Webinar | 10.08.2025

    October 8, 2025 | 10am - 10:45am CT Join Product Manager Lauren Althoff for this energy webinar covering the SSI Energy platforms and what is next on the roadmap. See the latest features in SKY Energy! Additionally, this webinar will include an...
  10. Safety Form User Guide

    The Safety Form feature allows users to document details related to a suspicion of a leak or interruption of service call.  Once documented, the record can be tracked to completion or resolution of the reported issue. Each form can be track...