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Last Updated: 02/25/2026
in Knowledge Base EnergyTrack
# RET Options Defaults Description 1 Check Odor Y Leave default. 2 Contract-Allow Driver to Select Y Drivers can choose to apply deliveries to an active contract at the contract price or deliver outside the contract, whi...
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Located in the RTM Import Menu screen, this file displays an audit log of all of the import readings that have been imported. This table can be reviewed to determine if a customer tank has imported properly and displays the tank imports in desc...
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Why is a customer’s tank not routing?
Check the following items in the tank file:
Is the tank active?
Is the tank flagged as a P for Propane?
Is the tank on hold?
Has the tank been geo-coded properly? (look on your map)
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OptimizerPlus+ Breakout Rules for Setup
Once the breakout version is deployed, the original OptimizerPlus+ Auto Task will remain in place. To use the OptimizerPlus+ Breakout mode, delete the current OptimizerPlus+ task and add a new task for...
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Initiating an Integrated Payment
Payments can be made in two locations within Energy Force.
Note: Private user permission is required.
Payment from Posting Menu
Navigate to Main Menu / Posting Menu / Make Portal Payment. ...
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Connect Truck Computer to the Network
Open Windows Explorer.
Type \\servername\ctls93\dd85\energytrack in the Path field at the top of the window.
If prompted, enter credentials to access the server. Make sure to check the R...
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The Call In Delivery screen displays customer tanks that have been logged in the Call In system of Energy Force. Call In deliveries can be made from the Call In Delivery screen, or by selecting the customer tank in Scheduled or Unscheduled ...
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The Calculator button located within the Tank screen allows the driver to enter Total Dollars to spend to aid in determining the number of gallons to pump during a delivery. The system calculates the number of gallons to deliver based on t...
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The Calculator button located within the Tank screen allows the driver to enter Total Dollars to spend to aid in determining the number of gallons to pump during a delivery. The system calculates the number of gallons to deliver based on t...
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Select the appropriate Tank Layer located on the Layers tab ( Propane or Other Non-Propane Tanks).
Select Scheduling on the Palette.
Choose Create Schedule then click on the map. This will activate Scheduling mode.
Alter...