Payments - Propane

Payments entered in EnergyTrack and will communicate back to Energy Force and will post to a customer’s account in the same manner an Invoice is posted. There are two methods available for posting Payments:

Method 1:

  1. Select Payment located on the Customer screen. This will display the Receipt entry screen.
  2. Enter the Amount of the payment.
  3. Indicate the Payment Method.
  4. Enter the Check / Credit Card Number if applicable.  
    Note: EnergyTrack cannot process credit cards. The driver will need to contact office personnel to process.
  5. Tap in the Customer Signature field and have the customer sign.  
  6. Select Continue and select the number of receipts to print.

Method 2:

  1. From the Invoice screen, select Payment. This will display the Receipt screen.
  2. Enter the Amount of payment.
  3. Enter the Amount of the payment.
  4. Indicate the Payment Method.
  5. Enter the Check / Credit Card Number if applicable.  
    Note: EnergyTrack cannot process credit cards. The driver will need to contact office personnel to process.
  6. Tap in the Customer Signature field and have the customer sign.  
  7. Select Continue and select the number of receipts to print. The receipts will print once the Invoice has been finalized and printed.