Updated Articles

  1. Consumer Portal Management Tool - SKY Admin

    SKY Admins have access to the Consumer Portal Management tool featuring the Online Payments page found under Consumer Portal in SKY Admin. Select SETUP on the Online Payments card to view Consumer Portal Merchant IDs. Quickl...
  2. Consumer Portal Notifications - SKY Admin

    Consumer Payment Portal Users and SKY Admins have access to the Energy Force Management tool featuring the Notifications page.  Send notifications to Consumer Payment Portal users by selecting the  + New Notification icon. Choose the rec...
  3. Import Contract Files

    Contracts generated in the Agvance Accounting system can be exported to Energy Force system folders on a daily basis if new contracts have been entered.   The contracts can then be imported into Energy Force to eliminate the need for double-ent...
  4. Cylinder Inv Transaction

    The system uses Cylinder Inventory Transactions to track changes in cylinder usage. To track changes on a customers account set up the tracking codes at Supervisor Menu / Maintenance Menu / Maintenance Tables / Cyl Inv Transactions . ...
  5. Customer Type Setup

    The system uses Customer Types to categorize customers or gas products (budget, COD, gas dryer, bulk home heat, grain dryer). Set up a different code for each type of customer or gas product to track. Customer Types are tied to a tank on the Tank ...
  6. County Setup

    The system uses counties with the mapping interface. Mapping uses counties to zoom to the county when plotting a tank. Set up a different code for each county to track. A county is tied to a tank on the Tank Information window.   In Modify mo...
  7. Billing Type Setup

    The system uses Billing Types to track budgets, payment arrangements, and contracts. A Billing Type is tied to a customer on the Budget Information , Contract Gas , or Payment Arrangement window. The Billing Type description will print on statem...
  8. Appliance Type Setup

    The system uses Appliance Types to track the types of appliances customers own. Set up a different code for each appliance to track. Appliances are tied to a customer on the Appliance Information window. ...
  9. Maintenance Table Settings

    To enter or change ANY of the Maintenance Table settings: From the Master Menu, go to Supervisor Menu / Maintenance / Maintenance Tables . Select the appropriate maintenance file. Choose View to review table information or Edit /Cr...
  10. Energy Force and Agvance Daily Clear Processes

    The Daily Clear Menu contains modules necessary to transfer sales and tank files to Agvance Energy. Each time Daily Clear processes are performed, files are exported to the CTLS93\DD85\Interface folder located on the server. Once f...