Updated Articles

  1.  Payments - Refined Fuels

    Payments entered in EnergyTrack and will communicate back to Energy Force and will post to a customer’s account in the same manner an Invoice is posted. There are two methods available for posting Payments: Method 1: Se...
  2.  Payments - Propane

    Payments entered in EnergyTrack and will communicate back to Energy Force and will post to a customer’s account in the same manner an Invoice is posted. There are two methods available for posting Payments: Method 1: Se...
  3.  Payments - Cylinder Exchange

    Payments can be entered in EnergyTrack and will communicate back to Energy Force. These payments will post to a customer’s account in the same way an Invoice is posted. Payments can be entered in EnergyTrack in two ways - selecting ...
  4.  Update% - Propane

    Follow these steps to update the percentage of a tank if a delivery does not need to be made. Select the tank in the upper portion of the Customer screen. Select Update % . Enter the current tank percentage in the New Perce...
  5.  Update% - Refined Fuels

    Follow these steps to update the percentage of a tank if a delivery does not need to be made. Select the tank in the upper portion of the  Customer screen. Select Update % . Enter the current tank percentage in the  New...
  6. 19.1.0.0 | 01.27.2026 New

    Energy Force SKYR-1037 / Agvance Preference Page  –   Settings for Customer Sync and Tank Import Sync for Agvance have been moved from System Settings  to Supervisor Menu / Set Up Options / Agvance Setup Menu .  The API Settings are also ...
  7. 19.1.0.0 | 01.27.2026 General Release New

    Energy Force SKYR-58 / Purchase Order Number Field on Call-in Screen –  A Purchase Order number can be entered in the PO Number field on the Call-in screen and will carry through to manual sales posting and EnergyTrack. When a t...
  8. Orders - SKY Energy

    Overview A listing of all Energy Product Delivery Orders (PDO) is available in SKY Energy. The list can be narrowed down by selecting the Filter icon and entering a filter criteria or or any grid cell with the search bar located in ...
  9. Report Menu

    From the EnergyService menu, select Reports . Service Parts Price This report is designed to show items by product category and display pricing per Division and sales markup. This report can be sent to Video , Printer , or ASCI...
  10. Invoicing a Proposal

    Once a Proposal has been created and the work has been completed, the customer can be invoiced directly from the Proposal. Select the Proposal from either the Customer Maintenance screen or by selecting Proposals from the Service Orde...