Updated Articles

  1.  Scheduled Delivery - Propane

    The Scheduled Delivery program displays scheduled deliveries generated from Energy Force (via Optimizer, EnergyMap, etc.).   Overview Each schedule is listed by Truck/Run number and Scheduled Delivery  Date in the left side of the scre...
  2. Recurring Cycle Code Setup

    Recurring Cycle Codes are used in conjunction with the Recurring Billing module located within the Posting Menu . If a Recurring Billing is applied to a customer, the Cycle Code is attached to the account in the Billing Customer List. Navigate...
  3. Rack Code Setup

    Energy Force uses Rack Codes to group prices together based on a common rack price. Rack Codes are assigned to a Price Code at Maintenance Tables / Price . The Rack Code is used in Update Rack Pricing to update Price Codes based on changes to the...
  4. Price Setup

    Energy Force uses Price Codes and Tier Pricing to determine prices for customers by product. Tier Pricing is structured according to how much product by gallon the customer uses. However, it is not required to use Tier Pricing on all products. One...
  5. Meter Elevation Code Setup

    The system uses Meter Elevation Codes in meter billing. The Meter Elevation Code is tied to the customer on the Meter Information window. The Meter Elevation Code is used to set the elevation the meter is located and generate adjusted meter billin...
  6. Meter Cycle Code Setup

    This table is found within Energy Force at Main Menu / Supervisor Menu / Maintenance Menu / Maintenance Tables / Meter Cycle Code .  Two purposes for this table are: Cycle codes for meters, if applicable. Cycle codes for monitors, if applica...
  7. Inactive Code Setup

    Inactive Codes are used to identify why a customer’s status has been changed to Inactive within the Customer Maintenance screen. To change an inactive code, select Inactive Code on the Maintenance Table screen, select Edit/Create and mak...
  8. Hold Code Setup

    The Hold Code is tied to a customer tank to assist dispatchers with scheduling tanks and also give the driver a warning at the time of delivery if using a handheld. A customer can be placed on hold by entering a Hold Date , Hold Code , and a Ho...
  9. Footnote Setup

    Footnotes are comments that can be attached to specific departments so that the proper EPA terminology (Dyed Diesel, 15PPM), credit terminology, etc. will print on a customer invoice. Select Footnotes . Choose Edit/Create  in the Mode  se...
  10. Delivery Type Setup

    The system uses Delivery Types to track the type of deliveries the company makes. Delivery Type 2 must be used on all customers to update the K-Factor and track estimated gallons/percent left in the tank. All customers with non K-Factor Delivery T...