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Highlight the Service Call in the upper section of the Scheduled Call In screen.
Select Service Order . The Service Order will display.
Service Order Status and Service Order Types are listed in the center of the screen. Select th...
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Scheduled Date
Scheduled Time
Customer Name and Number
Service zone assigned to the service location\customer – similar to an assigned route code
Service Order Number
Service order Type
S.O. Type Description
Service ...
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It is advisable to select Communicate prior to Start Shift (if within a Wi-Fi range) to receive the latest information available.
Select Start Shift .
Select Choose by Vehicle and Technician to make appropriate selections the...
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Customer – Review customer and tank information as well as any pending Service Orders, Proposals, Invoices, or Service Locations. This will be for informational purposes only as Service Orders, Proposals, and Invoices cannot be generated fro...
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Overview This feature gives the ability to review information pertaining to a customer. Search by Customer Name , Customer Number , Tank Serial Number or Address by selecting Unscheduled Delivery. View tank information for the selec...
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This feature enables the driver to review information pertaining to a customer such as Credit Limits , Tanks , Budget information, account balances, etc. Customers are listed by last name, first name, or by business name. Modifications wit...
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Overview There are three types of pricing options in Energy Force: Price Type 0 – This is the standard price applied in Energy Force and EnergyTrack based on the Price Code and Tier associated with the tank. Price Type 1 – This is specia...
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Tax Exemptions can be defined at two different levels.
Product Level
At the department (Product) level, define if a specific department is exempt from sales tax or fuel tax. In that case, the system will not apply taxes defined a...
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Monthly Storage Inventory
Monthly Storage Inventory tracks the number of gallons sold throughout a month to track margins. This is done by making the determination in Department Maintenance as to whether or not a Product/Department ...
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Last Updated: 06/23/2026
in Knowledge Base EnergyTrack
Cylinder Exchange Setup Tables Maintenance Table Setup: The first section of this document pertains to setting up maintenance tables in order to properly utilize the Cylinder Exchange feature in Energy Force and EnergyTrack. Tank Types Beg...