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Consumer Portal SKYR- 653 / Budget Marked Inactive – If Customer Budget is inactive for a customer in Energy Force, the Budget payment option is not available when logged into the Consumer Portal.
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Map Basics
When the data has been rendered on the map your screen will look similar to the one below.
Layers Tab
The Layers tab is on the left side of the window and shows the different layers that can be displayed. If a la...
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Table View Search Note: The search feature is CASE sensitive. Highlight the appropriate layer to search. Select from the drop-down in the Table View area. This is always defaulted to Any . Change the selection to be more specific if d...
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Last Updated: 02/25/2026
in Knowledge Base EnergyTrack
# RET Options Defaults Description 1 Check Odor Y Leave default. 2 Contract-Allow Driver to Select Y Drivers can choose to apply deliveries to an active contract at the contract price or deliver outside the contract, whi...
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Highlight the appropriate layer for editing ( Propane Boundary Lines or Other Boundary Lines ). Zoom in to the route boundary area to be edited. Select the Editing tool located on the Palette. Select Edit Geometry . Choose the route ...
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Select the appropriate Tank Layer located on the Layers tab ( Propane or Other Non-Propane Tanks). Select the Boundaries tool located on the EnergyMap Palette. Choose Draw Route Boundary . Select on the map where to begin the boundary...
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Auto Fill Tanks Circle The Tank is above delivery thresholds set within map settings. Triangle The Tank is within the delivery target range indicated in map settings. Square The Tank is considered C ritical as it is at or below the...
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Tank Plotted Incorrectly
Select the appropriate Tank Layer located on the Layers tab ( Propane or Other Non-Propane Tanks).
Select the Editing tool located on the EnergyMap Palette.
Choose Edit Geometry .
Position the ...
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From Energy Force, select the Plot icon located in the Tank screen. EnergyMap will open automatically. This feature can also be accessed from Main Menu / Customer Menu / Tanks Not Plotted .
Plot mode will be initiated.
Zoom in t...
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Zoom & Pan
# 1 Rule for Using EnergyMap
Always have the correct layer selected before attempting to use any feature such as table view, details, scheduling, or creating route boundaries.
Zoom In and Out
Zoom in/out by usi...