Updated Articles

  1. Import Text File to Excel

    When the Data Export routines are utilized in Energy Force, the information exports to a text file located in the \\servername\ctls93\dd85\wp folder. This information is pipe (|) delimited and can be imported into an Excel spreadsheet. P...
  2. Import Contract and Bookings Process

    Energy Force users who also use Agvance can update Booking Contracts without running the export/import processes.  The program can run manually or with Automated Tasks.  This process brings in any non-voided and non-invoiced Bookings/Contracts i...
  3. Remote Tank Monitor Import

    Remote Tank Monitor reads will import automatically each morning via the Auto Task schedule within Energy Force.  Perform the following steps if the task does not process or the Auto Task feature is not utilized.  Navigate to Main Menu ...
  4. Preparing Trucks for Busy Season

    We know winter is on its way, but are your trucks and truck computers ready for winter? Many times, some trucks have been parked during the summer or specific truck computers have not been used during the summer. We suggest to not wait until the f...
  5. OptimizerPlus+ By Route / Location Setup

    OptimizerPlus+ Breakout Rules for Setup Once the breakout version is deployed, the original OptimizerPlus+ Auto Task will remain in place.  To use the OptimizerPlus+ Breakout mode, delete the current OptimizerPlus+ task and add a new task f...
  6. Remote Tank Read Audit Log

    Located in the RTM Import Menu screen, this file displays an audit log of all of the import readings that have been imported.  This table can be reviewed to determine if a customer tank has imported properly and displays the tank imports in desc...
  7. OptimizerPlus+ Troubleshooting and FAQs

    Why is a customer’s tank not routing? Check the following items in the tank file: Is the tank active? Is the tank flagged as a P for Propane? Is the tank on hold? Has the tank been geo-coded properly? (look on your map) ...
  8. Payment Integration Payments in Energy Force

    Initiating an Integrated Payment Payments can be made in two locations within Energy Force. Note: Private user permission is required. Payment from Posting Menu Navigate to Main Menu / Posting Menu / Make Portal Payment. ...
  9. Energy Track On-Site Final Setup Steps

    Connect Truck Computer to the Network Open Windows Explorer. Type \\servername\ctls93\dd85\energytrack  in the Path field at the top of the window. If prompted, enter credentials   to access the server. Make sure to check the R...
  10. Call In Delivery - Refined Fuels

    The Call In Delivery screen displays customer tanks that have been logged in the Call In system of Energy Force. Call In deliveries can be made from the Call In Delivery screen, or by selecting the customer tank in Scheduled or Unscheduled ...