Updated Articles

  1. Manifests

    Federal Manifest Federal Manifest setup is located in Energy Force under Supervisor Menu / Maintenance Menu / Energy Track Maintenance. Set up Chemical Emergency Contacts first.  When there are no contacts setup, the screen opens in Create ...
  2. Customer Maintenance

    Customer Menu The Customer Menu houses various modules related to the customer database such as contracts, tanks, and appliances. Customer accounts can be added manually or imported by the Customer Import program if an alternative accounting ...
  3. Add Tank to Customer Account

              Pressing  Tab moves through the fields. Step 1: Tank Info Press Ctrl+C or select Create . In the Co Owns field, enter Y for company-owned or N for customer-owned. If Y is entered, highlight...
  4. End Shift - Refined Fuels

    If interfaced with an electronic register such as an LCR II, EMH, Neptune, or Mid Com, place the truck computer in the docking station before   selecting to End Shift. Select End Shift . Enter the current Odometer reading and select the c...
  5. Presets - Refined Fuels

    If the Call In   button on the Customer/ Tank screen is highlighted in blue, it indicates that there is an active Call In for the tank. When a Preset is present then the Call In button will be outlined in orange. When this button is se...
  6. Product Delivery - Refined Fuels

    A Misc Sale button is present on the Customer/ Tank screen to allow the driver to invoice a customer for a non-pumpable item such as labor or accessories.  Select Misc Sale located on the Customer/ Tank screen.  This will advance to th...
  7. Starting a Shift - Cylinder Exchange

    Choose Start Shift . Select Choose to select the proper truck. If there are multiple Divisions, ensure the correct Division and Truck are selected. Select Choose to select the proper driver. If there are multiple Divisions, ensure the c...
  8. Customer / Tank Inquiry - Cylinder Exchange

    Overview This feature gives the ability to review information pertaining to a customer. Search by Customer Name , Customer Number , Tank Serial Number or Address by selecting Unscheduled Delivery. View tank informati...
  9. Unscheduled Delivery - Refined Fuels

    The Unscheduled Delivery allows for a delivery to a customer that is not on the schedule file received from Energy Force.  See Scheduled Delivery - Refined Fuels for more information regarding the additional options on the Invoice screen....
  10. Optimizer By Route / Location Setup

    Optimizer Breakout Rules for Setup Once the breakout version is deployed, the original Optimizer Auto Task will remain in place.  To use the Optimizer Breakout mode, delete the current Optimizer task and add a new task for each variation of Route...