Updated Articles

  1. Applying Regulatory Fees

    Customer tanks will be assessed a regulatory fee (if a Regulatory Code is attached in the Tank Info screen) each time a gallon delivery is applied to the account. Below is an example of how the fee will appear in the Sales Posting screen ...
  2. Split Bills

    The information in Split Bills is to be maintained in the primary tank holder's Maintenance screen. Select Split Bills . Enter the primary tank holder's account number and press Tab . Enter the Pcnt . Select the next ...
  3. Process Meter Billing

    Although Meter Billing is not located in the Sales Entry menu, it is still considered a part of the posting process. Enter Meter Readings From the Master Menu, select Meter Menu . Choose Reading Entry . On the Meter...
  4. Make Payment to Customer with Payment Agreement

    From the Main Menu, go to Posting Menu / Payments, Transfers or Refunds . Select Create . Enter the Division  and User ID and choose Select . Enter the Cust# (or press F5 to select from a list), Transaction type, Contract # (if ap...
  5. Month End Processing

    This article contains a quick overview of what needs to be run at month end. Also included is a detailed checklist of items that need to be done prior to running statements. What to Run at Month End Process all sales, including ...
  6. Tank Rental Processing

    Proper Rental Codes and Tank Rental Amounts must be set up at Supervisor Menu / Maintenance Menu / Maintenance Tables . It is also recommended to confirm that the proper Rental Department code has been set up on the Division Maintenance screen. P...
  7. Layers

    Roads Contains all information pertaining to Census road data. When zoomed out, only major road names are visible. Lesser road names will appear when zoomed in far enough. Road Edits This layer will contain any editing done to the existing ro...
  8. Agvance Contract Import Setup

    Prior to utilizing the import program, Price Maintenance, Agvance Contract Price Codes, and Bill Type XRef maintenance tables will need to be created.  Once created, standard upkeep of the tables will need to take place as new Price Codes or Bil...
  9. History Inquiry

    History Inquiry is located within the Customer Maintenance screen. Each sales entry or payment made to a tank belonging to the customer will display in this screen. In addition, if the driver uses RE Engineered EnergyTrack, a PDF of the invo...
  10. Creating Ticklers

    Ticklers are notes that can be attached to a customer account and also tied to a specific tank. There are multiple Tickler types that can be tied to an account: Collections , Driver , Memo , Repair , LPG Safety , and Service . Once the Tickl...