Updated Articles

  1. Remote Tank Monitor Import

    Remote Tank Monitor reads will import automatically each morning via the Auto Task schedule within Energy Force.  Perform the following steps if the task does not process or the Auto Task feature is not utilized.  Navigate to Main Menu / Me...
  2. Emailing from Energy Force

    Email Setup Started in 17.240 Supervisor Menu / Maintenance Menu / Email Client Maintenance Mail Host , Username ,   and Password  fields must be filled in. A new user right is required. Please have your IT email Energy Force Support to...
  3. Tank Rental Processing

    Proper Rental Codes and Tank Rental Amounts must be set up at Supervisor Menu / Maintenance Menu / Maintenance Tables . It is also recommended to confirm that the proper Rental Department code has been set up on the Division Maintenance screen....
  4. Orders - SKY Energy

    A listing of all Energy Product Delivery Orders is available in SKY Energy. The list can be narrowed down by selecting the Filter icon and entering a filter criteria or or any grid cell with the search bar located in the header. When typing, the...
  5.  Master Daily Clear Processes

    Division Process Navigate to Main Menu / Posting Menu / Daily Clear . Select Division Process .    Enter the posting Division to be cleared to the accounting system and select Process . Verify the information appears a...
  6. October 2024 Release Notes

    Consumer Portal SKYR- 367 / Consumer Portal Sign In –  The Consumer Portal Sign In / Create Account screen has been updated with the following changes: Inline validations. Forgot your password? now shows on the Sign In ...
  7. Print Contract Forms

    Energy Force has the ability to print Contract Forms from the Contract  screen at Main Menu / Customer Maintenance and select the Customer. These contracts print only 1 at a time and are written to the Reports  folder.  If there is a need to r...
  8. Starting a Shift - Cylinder Exchange

    Choose Start Shift . Select Choose to select the proper truck. If there are multiple Divisions, ensure the correct Division and Truck are selected. Select Choose to select the proper driver. If there are multiple Divisions, ensure the c...
  9. Start Shift - Propane

    If using an electronic register interface such as LC, EMH, Neptune, or Mid Com, the truck computer should be in the docking station and the register powered up prior to starting the shift. Select Start Shift . Tap the Choose button to select...
  10. Gateway Payment Reconciliation Report

    The Payment Reconciliation Report was created for Payment Integration and Consumer Portal customers. View all transactions made through Energy Force or a connected NMI account and compare and reconcile with NMI transactions, view failures and othe...