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Database Backup Creation While logged into the Energy Force database server: Select Start in the lower left corner of the screen. Locate and expand the Microsoft SQL Server Tools folder. Choose Microsoft SQL Management Studio . Log in usi...
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If currently experiencing propane allocations, consider the following to help extend the propane supply. Forecasting Report A Forecasting report is present in Energy Force to help determine the number of gallons and deliveries needed for the pro...
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History Inquiry is located within the Customer Maintenance screen. Each sales entry or payment made to a tank belonging to the customer will display in this screen. In addition, if the driver uses RE Engineered EnergyTrack, a PDF of the invoice ...
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Weighted Degrees Days are designed so clients can choose how to have Degrees Days applied on a monthly basis. For example, if the client decides Degree Days should not be applied to the Keep Full tanks during June and July, those months can be set i...
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Whether intending to swap a smaller tank for a larger tank or a larger tank for a smaller tank, the process is the same. Steps are to be completed in Energy Force on the same day. Process Navigate to Customer Menu / Customer Maintenance / Tan...
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The Purge History program gives the ability to move history for a single customer or for all customer accounts. This is an optional program that does not have to be processed for the Fiscal or Calendar year-end process. If there is a temp cus...
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Rack Codes give the ability to update multiple Price Codes at one time by using the Update Rack Pricing utility within Energy Force. Additionally, if contract pricing fluctuates, use the Rack Code utility to update contract pricing so that it will ...
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The Trip Reconciliation reports show all trips that came into Energy Force from the handhelds. Reviewing these reports can help determine if there is a missing trip or if a ticket number was skipped on the handheld that did not import. EnergyTrac...
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Use this feature to create a payment arrangement that will be visible on the Customer Maintenance screen as well as the Payment Posting screen. From the Main Menu, select Customer then Customer Maintenance . Choose the customer and select ...
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Tanks are Missing Check the filter settings. It may be possible a filter is turned on preventing certain tanks from displaying. Review the tank layers. A tank layer may be unchecked. Scheduled Routes did not Write to Energy Force Always...