Updated Articles

  1. Troubleshooting Posting - Energy Force

    Department Summary Dollars Does not Match Journal Dollars Determine the amount off by subtracting the Journal dollar amount from the Department Summary amount. Then find out which customer or line item is not included in the Department Summary. Wri...
  2. Deferred Billing - Energy Force

    Deferred Billing bills customers for their usage based on Remote Tank Monitor readings.  Deliveries are made to an inventory department at $0 and once a month they are billed for their usage at the average price for the month.   Rules Monitor rea...
  3. Updating Energy Force

    To update Energy Force or access the Energy Force release notes from within the application: Go to Help / Check for Update in Energy Force.  The Current version and the New version numbers of Energy Force displays. Select Version Docume...
  4. Maintenance Table Settings

    To enter or change ANY of the Maintenance Table settings: From the Master Menu, go to Supervisor Menu / Maintenance / Maintenance Tables . Select the appropriate maintenance file. Choose View to review table information or Edit /Create to ...
  5. September 2023 Release Notes

    Consumer Portal EFW-1355 / Prevent ACH Convenience Fees   —  Additional validations have been added to prevent convenience fees on ACH payments. EFW-1392 / Portal Orders Allow for Characters  —  Delivery request comments to allow for characters...
  6. Version 1.4.7.7

    BRUT-394 /  Add Mileage/Timings for EnergyMap Routing (Multiple Network Users )  – Mileage and timing functionality works with multiple map network folder structure. BRUT-624 / New EnergyMap Icon – EnergyMap displays the new EM Icon BRUT-72...
  7. August 2023 Release Notes

    Consumer Portal EFW-1314 / Discounts on Balance Payments —  Applied discount details show on Other payment options under Balance when making a balance payment on the portal.
  8. OptimizerPlus Winter Preparation

    Winterize, Service and Inspect your trucks, including any spares Make sure EnergyTrack is fully operational (handhelds charged daily, printers functional, totalizers import properly) Keep extra rolls of printer paper in the cab of each truck L...
  9. Multi-Delivery Including Split Tank

    Multi Deliveries can be made to tanks with or without splits. EnergyTrack groups the non-split deliveries onto one Invoice and creates separate Invoices for each delivery that involves a split. The first Invoice screen will have all of the non spl...
  10. July 2023 Release Notes

    Consumer Portal EFW-1106 / Help Center Link —  A Help link is available to direct users to the Welcome to Payment Portal! | Payment Portal   from login screen and the profile menu when logged in. ...