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EnergyMap Functionality and Features
EnergyMap - Troubleshooting Tips
Last Modified on 11/01/2023 8:50 am EDT
Tanks are Missing
Check the filter settings. It may be possible a filter is turned on preventing certain tanks from displaying.
Review the tank layers. A tank layer may be unchecked.
Scheduled Routes did not Write to Energy Force
Always select the
Commit Layer Changes
icon after scheduling tanks for delivery.
Route Boundary Lines did not Save when Created or Modified
Always select the
Commit Route Boundary
icon after creating or editing a boundary.
Map Suddenly Closes
This may be a licensing issue. Contact SSI if the map will not reopen.
Map Layers Disappeared
Close EnergyMap and reopen. If the layers are still not present, it may be a permissions issue. Contact SSI Support.
Detail does not Display when a Tank is Selected
Make sure the appropriate tank layer is selected.
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