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Remote Tank Monitors Remote Tank Monitors must exist in the Tank and Meter Inventory program before they can be applied to a customer tank. Navigate to Main Menu / Master Inventory Menu / Tank/Meter Maintenance . Press Ctrl+C to create new ...
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Consumer Portal EFW-869 / Automatic Log Out — The Portal will now log users out after 15 minutes of inactivity. EFW-1183 / Update Void Logic — Logic to account for payment voids works as expected. EFW-1207 / Discount Credit — A customer'...
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BRUT-595 / Customer and Tank based on Customer and Division Number – EnergyMap now looks at customer Division as well as customer number. This alleviates issues of displaying the correct information when there are multiple customers with the sam...
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Last Updated: 05/09/2023
in Forms This form will determine what type of hardware is needed for your new truck.
Contact First Name: Contact Last Name: Contact Email: What software are you using in your trucks today?
Agvance Energy
EnergyTrack ...
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Consumer Portal EFW-904, 913, 915, 917, 1113, 1131 / Settings Menu — From the Settings menu optionally modify email addresses, edit or delete exisitng payment methods, and update passwords and cell phone numbers. EFW-1129 / Use Dashes if No ...
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The system uses Cylinder Inventory Transactions to track changes in cylinder usage. To track changes on a customers account set up the tracking codes at Supervisor Menu / Maintenance Menu / Maintenance Tables / Cyl Inv Transactions . In the C...
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Footnotes are comments that can be attached to specific departments so that the proper EPA terminology (Dyed Diesel, 15PPM), credit terminology, etc. will print on a customer invoice. Select Footnotes . Choose Edit/Create in the Mode sect...
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From the Master Menu , select Call In Entry or, from any window, press CTRL+W . Choose Create . To validate GPS coordinates on tanks when a call in entry is created, a new system setting is automatically created and defaults to No . Wh...
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All drivers should be filling tanks by the fixed level gauge - not the float gauge. Drivers should also be making notes in the Comment section to help CSRs answer questions in the initial phone call. Q. A customer called stating a delivery t...
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Ensure the meter ending one day is the same amount to start the next day. Additionally, validate the total meter gallons and total gallons delivered balance. The ending and beginning meters may not match if: the driver made a delivery without a h...