Updated Articles

  1.  Add/Edit a Tank - Agvance SKY Energy Updated

    Agvance SKY Energy is currently only available to Agvance customers. Energy Force customers should continue to add tanks in Energy Force, not through Agvance SKY Energy at this time. To add a new tank from Agvance SKY Energy without ...
  2. Plot Tank Feature - Agvance SKY Energy Updated

    When adding a new tank under Agvance SKY Energy / Tanks ,  the Delivery section gives the ability to plot the Tank’s location on a map view.  Select Plot Tank to use this feature. Use Zoom to Address bar to enter an Address , Ci...
  3. Plot Tank Feature - Agvance SKY Energy Updated

    When adding a new tank under Agvance SKY Energy / Tanks ,  the Delivery section gives the ability to plot the Tank’s location on a map view.  Select Plot Tank to use this feature. Use Zoom to Address bar to enter an Address , Ci...
  4. Call In Delivery - Propane

    The Call In Delivery screen displays customer tanks that have been logged in the Call In system of Energy Force.  Call In Deliveries can be made from the Call In Delivery screen or by selecting the customer tank in Scheduled or Unscheduled ...
  5.  Scheduled Delivery - Propane

    The Scheduled Delivery program displays scheduled deliveries generated from Energy Force (via Optimizer, EnergyMap, etc.).   Overview Each schedule is listed by Truck/Run number and Scheduled Delivery  Date in the left side of the scre...
  6. Updating Prices on Contract Overage Gallons

    Energy Track allows Drivers to update the Prices on Contract Overage Gallons. RET Option 42 is automatically added the first time a download is created or by accessing the RET Options at Supervisor Menu / Maintenance Menu / Energy Track Menu /  R...
  7. Recurring Billing

    Recurring Billing enables a fixed fee to be automatically charged to a customer’s account on a regular schedule—whether monthly, quarterly, semi-annually, or annually—for services like meter reading, monitor fees, or appliance maintenance contract...
  8. Route Reports

    Use Route Reports to print route scheduling reports/lists for customers found at Main Menu / Route Scheduling . Each report has an explanation at the bottom to indicate what the report will contain. For more information see Management Reports ...
  9. Posting Passwords

    Posting Passwords A posting password gives the ability to re-enter a sales, payment, or void journal to add additional items throughout the day.  Some exceptions to adding additional items include: If the sales journal has been ...
  10. Process Safety Update Program

    This is to be processed when Duty to Warn documentation is mailed to customer accounts. From the Main Menu of Energy Force, navigate to Supervisor / Process / Utility Menu .  Select Safety Date  Update . Enter the Division (or...