Updated Articles

  1. Cylinder Inv Transaction

    The system uses Cylinder Inventory Transactions to track changes in cylinder usage. To track changes on a customers account set up the tracking codes at Supervisor Menu / Maintenance Menu / Maintenance Tables / Cyl Inv Transactions . ...
  2. Customer Type Setup

    The system uses Customer Types to categorize customers or gas products (budget, COD, gas dryer, bulk home heat, grain dryer). Set up a different code for each type of customer or gas product to track. Customer Types are tied to a tank on the Tan...
  3. County Setup

    The system uses counties with the mapping interface. Mapping uses counties to zoom to the county when plotting a tank. Set up a different code for each county to track. A county is tied to a tank on the Tank Information window.   In Modify ...
  4. Appliance Type Setup

    The system uses Appliance Types to track the types of appliances customers own. Set up a different code for each appliance to track. Appliances are tied to a customer on the Appliance Information window. ...
  5. Energy Force Newsletter September 2025

    Sign up for the upcoming Energy Webinar| Energy Force Dashboards in SKY Analytics | Prep OptimizerPlus+ for Winter | Download Data to Driver Tablets | Submit Safety Forms | Energy Force Filtered Views | SSI Technology Serves 450 of the 900 million...
  6. Placing a Payment

    Upon logging into the payment portal a list displays of the current Amount Due , Current Balance , and Budget Due along with 30/60/90 Day Balances . Note : If a discount is available, the discount total and paid by date will now show und...
  7. September 2025 Release Notes

    Consumer Portal SKYR-938 / Discount on Bill Payments  – Discounts are applying properly on Bill Payments screen when the Full Balance is lower than the Invoice balance.
  8.  Route Management - Agvance SKY Energy

    Agvance Energy Dispatch users can view route lists displayed in a grid populated by the first 500 Incomplete Energy Work Orders and Product Delivery Orders based on ticket number (highest to lowest).    The list can be narrowed down by sele...
  9. Procedure to Post a Trip and then Manually Run the OptimizerPlus+

    After the truck computer has communicated the trip in to the server, you will need to post the deliveries/sales to the tanks and customer accounts. In Energy Force, select  Posting Menu .  In the posting menu, click on Mobile Device ...
  10. Route Scheduling Report

    When cold weather approaches, run a report by route and customer type to show any tank under a specified percentage. This report does not print to Excel, but will show each tank under a certain percentage to help with routing during inclement weat...