Updated Articles

  1. End Shift - Refined Fuels

    If interfaced with an electronic register such as an LCR II, EMH, Neptune, or Mid Com, place the truck computer in the docking station before   selecting to End Shift. Select End Shift . Enter the current Odometer reading and select the che...
  2. EnergyMap - Troubleshooting Tips

    Tanks are Missing Check the filter settings. It may be possible a filter is turned on preventing certain tanks from displaying. Review the tank layers. A tank layer may be unchecked. Scheduled Routes did not Write to Energy Force Always...
  3. Service Contract Setup

    Energy Force uses Service Contract Setup to set up contracts that can be tied to appliances on the Appliance Information window. The Service Contract Beginning and Ending Dates and Scheduled Service Month are also tied to the appliance on th...
  4. Layers

    Roads Contains all information pertaining to Census road data. When zoomed out, only major road names are visible. Lesser road names will appear when zoomed in far enough. Road Edits This layer will contain any editing done to the existing road...
  5. Rack Code Setup

    Energy Force uses Rack Codes to group prices together based on a common rack price. Rack Codes are assigned to a Price Code at Maintenance Menu / Price . The Rack Code is used in Update Rack Pricing to update Price Codes based on changes to the rac...
  6. Add Monitor to Contract

    If utilizing Deferred Billing (also known as LMS), the monitor will need to be associated with a contract if applicable. Once the monitor has been added to the customer tank in Energy Force, navigate to Customer Maintenance / Contract Info . Add...
  7. Rental Code Setup

    Energy Force uses Rental Codes to track different types of rentals by Division for tanks that are the same size but charged differently. The Rental Code is tied to the customer on the Tank Information and Tank Rental Maintenance windows. The Ren...
  8. Driver Steps EnergyTrack Pump Out

    Once the pump out products have been set up in Energy Force, and the truck computers have been communicated to receive the product, the driver needs to perform the following steps to complete the pump out process: Select the Customer   and Tank...
  9. Call In Delivery - Refined Fuels

    The Call In Delivery screen displays customer tanks that have been logged in the Call In system of Energy Force. Call In deliveries can be made from the Call In Delivery screen, or by selecting the customer tank in Scheduled or Unscheduled De...
  10. Call In Delivery - Propane

    The Call In Delivery screen displays customer tanks that have been logged in the Call In system of Energy Force.  Call In Deliveries can be made from the Call In Delivery screen or by selecting the customer tank in Scheduled or Unscheduled De...