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Complete the following processes for Year End procedures. Year End Clear This feature clears out the following fields on the Tank Information screen and Accounts Receivable tab. This process can be completed at any time during the year wh...
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Consumer Portal EFW - 1636 / Theme Settings — Users have the capability to change theme setting in the portal to Dark Theme . ...
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Templates There are two types of templates that can be defined for the daily use of Energy Force: Tank Setup and Julian Schedules. This document will outline how to create and deploy each type of template. Tank Template Maintenance Tables Bef...
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Customer Maintenance\History Inquiry A copy of the invoice from Energy Track can be printed– click on the Image(s) button in the lower left corner, a preview window will come up, select View Entire Image in order to print. To print a fu...
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Prior to using AFD Processing in Energy Force, specific maintenance programs located in the AFD Menu and Supervisor/Maintenance Tables menu must be created for successful processing. Once the tables are in place, they will require routine main...
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The Message Board is designed to allow sharing of information with regard to Energy Force and Re-Engineered EnergyTrack. Create messages used by the office or send these messages to the handheld units (Toughbook users only) for the drivers. Press ...
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Consumer Portal EFW - 1380 / Required Fields on Payment Method — When entering a payment method, First Name , Last Name and Zip Code display with red asterisks to alert the user those fields should be filled out before submitting. ...
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BRUT-820 / Network Layering – Network layer is either loaded or confirmed not to exist prior to loading remaining layers to reduce\eliminate hang ups, white screen and tanks not rendering correctly. ...
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Last Updated: 12/05/2023
in Energy Force Status Details November 30, 2023 Windows Update Impacting Printers A recent Windows update appears to be causing issues with printers by resetting printer ports. The printer setup appearance also changes so the printer looks like an HP printer. It has...
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Last Updated: 11/30/2023
in Knowledge Base EnergyTrack Windows KB5019959 is impacting the Cognitive 4inch printer in a couple of significant ways causing different behaviors: Changing USB002 port. Deleting one of the printers entirely (4inch or the 4inch2). Answer The solution depends on which beh...