Updated Articles

  1. Procedure to Post a Trip and then Manually Run the Optimizer

    After the truck computer has communicated the trip in to the server, you will need to post the deliveries/sales to the tanks and customer accounts. In Energy Force, select  Posting Menu .  In the posting menu, click on Mobile Device Posting . ...
  2. Tank Switch Out Process

    Whether intending to swap a smaller tank for a larger tank or a larger tank for a smaller tank, the process is the same.  Steps are to be completed in Energy Force on the same day. Process Navigate to Customer Menu / Customer Maintenance / Tan...
  3. Presets - Propane

    If the Call In/Hold tab on the Tank screen is highlighted in blue, it indicates that there is an active Call In for the tank. When this tab is selected, any preset amount will be listed in orange above the Comment field.  If using an LCR meter...
  4. Presets - Refined Fuels

    If the Call In/Hold tab on the Tank screen is highlighted in blue, it indicates that there is an active Call In for the tank. When this tab is selected, any preset amount will be listed in orange above the Comment field.  If using an LCR meter...
  5. Purge History

    The Purge History program gives the ability to move history for a single customer or for all customer accounts.   This is an optional program that does not have to be processed for the Fiscal or Calendar year-end process.   If there is a temp cus...
  6. How to Replace a Driver or Truck to Route in the Optimizer

    Open Energy Force and select Supervisor Menu . Choose Maintenance Menu . Then select Maintenance Tables . Select Driver. Choose the Edit/Create Mode and click Continue . Add the Division , Driver number , Dr...
  7. Rack Price Code Updates

    Rack Codes give the ability to update multiple Price Codes at one time by using the Update Rack Pricing utility within Energy Force.  Additionally, if contract pricing fluctuates, use the Rack Code utility to update contract pricing so that it will ...
  8. Trip Reconciliation Reports - Daily Balancing

    The Trip Reconciliation reports show all trips that came into Energy Force from the handhelds. Reviewing these reports can help determine if there is a missing trip or if a ticket number was skipped on the handheld that did not import. EnergyTrac...
  9. Payment Arrangements

    Use this feature to create a payment arrangement that will be visible on the Customer Maintenance screen as well as the Payment Posting screen. From the Main Menu, select Customer  then Customer Maintenance . Choose the customer and select ...
  10. End Shift - Propane

    If interfaced with an electronic register such as an LCR II, EMH, Neptune, or Mid Com, place the truck computer in the docking station BEFORE selecting End Shift . Select End Shift . Enter the current Odometer reading and select the checkbox....