Popular Articles

  1. Map Basics

    Map Basics When the data has been rendered on the map your screen will look similar to the one below. Layers Tab The Layers  tab is on the left side of the window and shows the different layers that can be displayed. If a layer’s box is check...
  2. Product Level Contracts

    Product Level Contracts enable upcharges on deliveries when premium products are supplied under base product contracts. This practice is especially common in winter when fuel with cold weather additives is delivered. Rules Upcharge fe...
  3. Clock Rollback

    This program resets the degree day clock back to 0 (zero) for the heating season.  This program can only be processed once every 10 months. Rules for Processing: Be consistent – process at the same time each year. For example: Roll on July 1 t...
  4.  Enter Call-In Information

    From the Master Menu , select Call In Entry or, from any window, press CTRL+W . Choose Create .  To validate GPS coordinates on tanks when a call in entry is created, a new system setting is automatically created and defaults to N...
  5. 17.283 | 09.25.2024 General Release

    – Key Highlight Energy Force SKYR-469  / Condo Contract Fees – Condo Contract fees are applying as expected to only Condo Contracts. SKYR-471 / Optimizer Export Program – Optimizer Export Files program is working as expected to test r...
  6. Contract Gas

    Please refer to File Management for directions on how to set up proper Billing Types. Creating a Contract From the Main Menu, select Customer and then proceed to Customer Maintenance . Select the appropriate customer. Choose Contract G...
  7. Safety Forms User Guide

    The Safety Form feature allows users to document details related to a suspicion of a leak or interruption of service call.  Once documented, the record can be tracked to completion or resolution of the reported issue. Each form can be track...
  8. Sales Posting Transaction Code Definitions

    Transaction Code Description 9 Update Gallons Post a change to the estimated gallons left in the tank. Instead of making a delivery, make a sale zero dollars. This will update the estimated gallons left and will be recorded in cu...
  9. RET Options with Description

    # RET Options Defaults Description 1 Check Odor Y Leave default. 2 Contract-Allow Driver to Select Y Drivers can choose to apply deliveries to an active contract at the contract price or deliver outside the contract, whi...
  10. Tank Information, Contract Information, and Delivery History

    Tank and Contract Information Information for active tanks currently assigned to the account and will list T ank Serial # , Tank  Capacity , Tank  Type , Last Delivery date, Gallons Delivered, Last Monitor Read , and Recorded Level . Each...