Popular Articles

  1. EnergyImage User Guide - Introduction

    EnergyImage allows for the ability to attach various photo types (.jpg, .tif, .png, .bmp, PDF, etc.) to customer accounts in Energy Force. To attach PDF images, Adobe Reader must be installed on the computer.  File names for images and PDFs canno...
  2.  Enter Call-In Information

    From the Master Menu , select Call In Entry or, from any window, press CTRL+W . Choose Create .  To validate GPS coordinates on tanks when a call in entry is created, a new system setting is automatically created and defaults to N...
  3.  Shortcut Keys

    Shortcut Action Description CTRL+Q Query mode. Used to inquire and scroll through a file, but records cannot be created or modified. Also used to save a record. CTRL+M ...
  4. Contract Gas

    Please refer to File Management for directions on how to set up proper Billing Types. Creating a Contract From the Main Menu, select Customer and then proceed to Customer Maintenance . Select the appropriate customer. Choose Contract G...
  5. Clock Rollback

    This program resets the degree day clock back to 0 (zero) for the heating season.  This program can only be processed once every 10 months. Rules for Processing: Be consistent – process at the same time each year. For example: Roll on July 1 t...
  6. Daily Clear Export Technical Specifications

    Energy Force Master Clear process creates a .dat file in the DD85\Interface folder The Master Clear file is created using the following naming convention: "PM" + Division# + YYYY + MM + DD + Total seconds for the day it ran + .dat ...
  7. Tank Information, Contract Information, and Delivery History

    Tank and Contract Information Information for active tanks currently assigned to the account and will list T ank Serial # , Tank  Capacity , Tank  Type , Last Delivery date, Gallons Delivered, Last Monitor Read , and Recorded Level . Each...
  8. Energy Force Export File

    Create an export file of Customers and/or Contracts to import into Energy Force. Setup Go to Energy / Transfers / Exports / Energy Force . Select criteria to export on the Export Energy Force window. Select the Folder icon to b...
  9. Safety Forms User Guide

    The Safety Form feature allows users to document details related to a suspicion of a leak or interruption of service call.  Once documented, the record can be tracked to completion or resolution of the reported issue. Each form can be track...
  10.  Regulators

    Regulator information is manually entered. ...