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The Safety Form feature allows users to document details related to a suspicion of a leak or interruption of service call. Once documented, the record can be tracked to completion or resolution of the reported issue.
Each form can be track...
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Create an export file of Customers and/or Contracts to import into Energy Force. Setup Go to Energy / Transfers / Exports / Energy Force . Select criteria to export on the Export Energy Force window. Select the Folder icon to b...
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Note: The Update Taxes for Fuelware option is a discontinued process.
Change Price Codes Use this process if there is a Price Code that needs to be changed or updated. This can be done in a single Division or in all Divisions as well...
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The following explains what happens with Bookings when a file is imported at Agvance Energy / Transfers / Import / Energy Force / Daily Clear . Note: The file being imported will have a Booking number in the line, then only that Booking will be ...
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Upon logging into the payment portal a list displays of the current Amount Due , Current Balance , and Budget Due along with 30/60/90 Day Balances .
Note : If a discount is available, the discount total and paid by date will now show under...
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Last Updated: 07/31/2024
Must be hosted and have Energy Force version 17.270 or higher for SKY Admin access with the Consumer Portal. Reach out to Sales to learn more.
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Prior to adding Remote Tank Monitors to a customer tank, the following maintenance tables must exist in Energy Force. Meter Types A support representative will assist with the setup of this table if the RTM type does not exist. Meter Type numb...
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Payments entered in EnergyTrack and will communicate back to Energy Force and will post to a customer’s account in the same manner an Invoice is posted. There are two methods available for posting Payments:
Method 1:
Sele...
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Last Updated: 10/02/2024
in Knowledge Base EnergyTrack
Power Application Buttons Volume controls Windows button Screen lock rotation button Power indicators (battery, Drive status, truck computer power) USB, HDMI and Headset ports Camera & Microphone Power port Stylus Turning the Toughp...
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Pressing Tab moves through the fields. Step 1: Tank Info
Press Ctrl+C or select Create .
In the Co Owns field, enter Y for company-owned or N for customer-owned.
If Y is entered, highlight...