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Prior to adding Remote Tank Monitors to a customer tank, the following maintenance tables must exist in Energy Force. Meter Types A support representative will assist with the setup of this table if the RTM type does not exist. Meter Type numb...
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Map Basics When the data has been rendered on the map your screen will look similar to the one below. Layers Tab The Layers tab is on the left side of the window and shows the different layers that can be displayed. If a layer’s box is check...
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Note: The Update Taxes for Fuelware option is a discontinued process.
Change Price Codes Use this process if there is a Price Code that needs to be changed or updated. This can be done in a single Division or in all Divisions as well...
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Last Updated: 10/02/2024
in Knowledge Base EnergyTrack
Go to Start and find Devices and Printers in the Control Panel. Right-click on the Cognitive Advantage 4 inch2 printer. Note: If using the stylus that came with the truck computer, hold the button on the side of the stylus then choose t...
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Create an export file of Customers and/or Contracts to import into Energy Force. Setup Go to Energy / Transfers / Exports / Energy Force . Select criteria to export on the Export Energy Force window. Select the Folder icon to b...
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Upon logging into the payment portal a list displays of the current Amount Due , Current Balance , and Budget Due along with 30/60/90 Day Balances .
Note : If a discount is available, the discount total and paid by date will now show under...
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Last Updated: 10/02/2024
in Knowledge Base EnergyTrack
Power Application Buttons Volume controls Windows button Screen lock rotation button Power indicators (battery, Drive status, truck computer power) USB, HDMI and Headset ports Camera & Microphone Power port Stylus Turning the Toughp...
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Last Updated: 11/30/2023
in Knowledge Base EnergyTrack Windows KB5019959 is impacting the Cognitive 4inch printer in a couple of significant ways causing different behaviors: Changing USB002 port. Deleting one of the printers entirely (4inch or the 4inch2). Answer The solution depends on which beh...
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The following explains what happens with Bookings when a file is imported at Agvance Energy / Transfers / Import / Energy Force / Daily Clear . Note: The file being imported will have a Booking number in the line, then only that Booking will be ...
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Last Updated: 07/17/2025
in Knowledge Base EnergyTrack
# RET Options Defaults Description 1 Check Odor Y Leave default. 2 Contract-Allow Driver to Select Y Drivers can choose to apply deliveries to an active contract at the contract price or deliver outside the contract, whi...