Popular Articles

  1. Map Basics

    Map Basics When the data has been rendered on the map your screen will look similar to the one below. Layers Tab The Layers  tab is on the left side of the window and shows the different layers that can be displayed. If a layer’s box is check...
  2. Required RTM Maintenance Tables

    Prior to adding Remote Tank Monitors to a customer tank, the following maintenance tables must exist in Energy Force. Meter Types A support representative will assist with the setup of this table if the RTM type does not exist. Meter Type numb...
  3. Clock Rollback

    This program resets the degree day clock back to 0 (zero) for the heating season.  This program can only be processed once every 10 months. Rules for Processing: Be consistent – process at the same time each year. For example: Roll on July 1 t...
  4. Printer Recalibration after Changing Paper

    Go to Start  and find  Devices and Printers  in the Control Panel. Right-click on the Cognitive Advantage 4 inch2 printer. Note: If using the stylus that came with the truck computer, hold the button on the side of the stylus then choose t...
  5. RET Options with Description

    # RET Options Defaults Description 1 Check Odor Y Leave default. 2 Contract-Allow Driver to Select Y Drivers can choose to apply deliveries to an active contract at the contract price or deliver outside the contract, whi...
  6.  Shortcut Keys

    Shortcut Action Description CTRL+Q Query mode. Used to inquire and scroll through a file, but records cannot be created or modified. Also used to save a record. CTRL+M ...
  7. Placing a Payment

    Upon logging into the payment portal a list displays of the current Amount Due , Current Balance , and Budget Due along with 30/60/90 Day Balances . Note : If a discount is available, the discount total and paid by date will now show under...
  8. Energy Force Export File

    Create an export file of Customers and/or Contracts to import into Energy Force. Setup Go to Energy / Transfers / Exports / Energy Force . Select criteria to export on the Export Energy Force window. Select the Folder icon to b...
  9. Utility Menu

    Note: The Update Taxes for Fuelware option is a discontinued process. Change Price Codes Use this process if there is a Price Code that needs to be changed or updated. This can be done in a single Division or in all Divisions as well...
  10. OptimizerPlus+ Winter Preparation

    Winterize, Service and Inspect your trucks, including any spares Make sure EnergyTrack is fully operational (handhelds charged daily, printers functional, totalizers import properly) Keep extra rolls of printer paper in the cab of each truck ...