Popular Articles

  1. Purge History

    The Purge History program gives the ability to move history for a single customer or for all customer accounts.   This is an optional program that does not have to be processed for the Fiscal or Calendar year-end process.   If there is a temp cus...
  2. Message Board

    The Message Board is designed to allow sharing of information with regard to Energy Force and Re-Engineered EnergyTrack. Create messages used by the office or send these messages to the handheld units (Toughbook users only) for the drivers. Press ...
  3. Starting a Shift - Cylinder Exchange

    Choose Start Shift . Select Choose to select the proper truck. If there are multiple Divisions, ensure the correct Division and Truck are selected. Select Choose to select the proper driver. If there are multiple Divisions, ensure the c...
  4. EnergyMap - Replot a Tank

    Tank Plotted Incorrectly Select the appropriate Tank Layer located on the Layers tab ( Propane or Other Non-Propane Tanks). Select the Editing tool located on the EnergyMap Palette. Choose Edit Geometry .  Position the Edit symbol d...
  5. Rack Code Setup

    Energy Force uses Rack Codes to group prices together based on a common rack price. Rack Codes are assigned to a Price Code at Maintenance Menu / Price . The Rack Code is used in Update Rack Pricing to update Price Codes based on changes to the rac...
  6. Roll Customer Efficiency

    As deliveries are processed in Energy Force, the Customer Efficiency tab updates on the Customer Maintenance screen to display the overall average delivery efficiency of the tank for the current and past two years.   When the Roll Customer Effi...
  7. EnergyTrack QuickStart - Refined Fuels

    Start Shift Select  Truck Select  Driver Enter Odometer Verify  Totalizers Select Compartment Types – Enter Gals Press  Continue Verify Inspection and Print (If applicable) Scheduled Delivery Select Tank and press the ...
  8. Energy Force Setup - SKY Admin in Energy Force - SKY Admin

    Must be hosted and have Energy Force version 17.270 or higher for SKY Admin access with the Consumer Portal. Reach out to Sales to learn more. 
  9. Cenex AFD File Technical Specifications

    File Layout of Incoming AFD File Export File Field Name Max Field Length Description File Header Record: File header, one record per file Record Type 1 The value is always 1 for a file header record ...
  10. Completing a Service Order

    The system is designed so that it will automatically set the Service Order status to Completed once the Cleared entry has been made with regard to the Technicians tab on the SO.  The system will also set the Closed Reason code.    SSI will ...