Popular Articles

  1. Use More than Minimum Gallons

    Navigate to Main Menu / Report Menu / Tank Reports / Tank Report Option 2 – Report #8 . This report is to be processed annually. This report gives the ability to enter a tank size and number of gallons for a date range.  Any tank exceeding the nu...
  2. Dispatch Technician to Job Site

    Once a Service Order has been created and the Technician(s) assigned, dispatch the Technician(s) to complete the Service Order using one of the methods below. As with setting a Service Order Technician to Dispatched, the Technician can also be set ...
  3. Float Gauges and Related Remote Tank Monitor FAQs

    All drivers should be filling tanks by the fixed level gauge - not the float gauge. Drivers should also be making notes in the Comment section to help CSRs answer questions in the initial phone call. Q.   A customer called stating a delivery t...
  4. Delivery Efficiency by Tank

    Navigate to Main Menu / Management Reports / Management Reports / #4 . This is to be processed monthly, quarterly, and seasonal. Deliveries are displayed for designated date ranges to show comparisons of gallon drops per tank size.   Compare up t...
  5. EnergyMap - Tank Symbols

    Auto Fill Tanks Circle  The Tank is above delivery thresholds set within map settings. Triangle  The Tank is within the delivery target range indicated in map settings. Square The Tank is considered C ritical as it is at or below the c...
  6. Bills of Lading

    Bills of lading can be entered throughout the month to keep track of pre-buy/contract deliveries as well as regular deliveries from vendors. Print the Vendor History report or the Vendor History by Contract report that lists bills of lading posted t...
  7. Recurring Cycle Code Setup

    Recurring Cycle Codes are used in conjunction with the Recurring Billing module located within the Posting Menu . If a Recurring Billing is applied to a customer, the Cycle Code is attached to the account in the Billing Customer List. On the Rec...
  8. Terms Code Setup

    Terms Codes are used to set up the payment terms given to the customer. The Terms Code is tied to the customer on the Address & Information tab on the Customer Maintenance window. The Customer List by Terms Code report lists customers by Terms C...
  9. Adding or Modifying the Truck Inspection template in Energy Track

    From the Energy Force main page, navigate to Supervisor Menu\Maintenance Menu\Energy Track Menu\Truck Inspection Template . While in the Truck Inspection Template table, press Ctrl+M to go into Modify mode. Scroll down to the line below th...
  10. Import Text File to Excel

    When the Data Export routines are utilized in Energy Force, the information exports to a text file located in the \\servername\ctls93\dd85\wp folder. This information is pipe (|) delimited and can be imported into an Excel spreadsheet. Process...