Change Tank from Customer-Owned to Company-Owned

There may be times in which a tank needs placed on a customer’s account in order to make an initial delivery immediately after the tank has been set, but the paperwork has not been received from the service technician/driver. Energy Force gives the option to enter a temporary customer-owned tank that can be modified to company-owned once the tank has been set and the delivery history information will follow.

  1. Set the tank as an N under Co Owns to set the tank at the customer location.
  2. To change to company-owned, click the correct tank on the Tank Info screen and press Ctrl+M to modify.
  3. Change No to Yes in the Co Owns Tank section. 
  4. Select Yes to change the tank to company-owned. Making this change will prompt the Tank/Meter Inventory menu to appear.
  5. Ctrl + C to create the tank that needs to be in inventory.  Enter Type (type of asset), Division, Tank Type, Serial Number, Tank Capacity.  This will default to IN status.
  6. Add the proper information to the Additional Info section.  
  7. Select Save.
  8. Once saved, select the newly created tank and hit Select.