Updated Articles

  1. Hold Code Setup

    The Hold Code is tied to a customer tank to assist dispatchers with scheduling tanks and also give the driver a warning at the time of delivery if using a handheld. A customer can be placed on hold by entering a Hold Date , Hold Code , and a Ho...
  2. Footnote Setup

    Footnotes are comments that can be attached to specific departments so that the proper EPA terminology (Dyed Diesel, 15PPM), credit terminology, etc. will print on a customer invoice. Select Footnotes . Choose Edit/Create  in the Mode  se...
  3. Delivery Type Setup

    The system uses Delivery Types to track the type of deliveries the company makes. Delivery Type 2 must be used on all customers to update the K-Factor and track estimated gallons/percent left in the tank. All customers with non K-Factor Delivery T...
  4. Degree Day Region Setup

    The system uses Degree Day Regions for the degree day input performed before entering tickets. The Degree Day Region allows for one Division with different types of climates so there are different readings for each half of the Division. For exampl...
  5. Billing Type Code

    A Billing Type is tied to a customer on the Budget Information , Contract Gas , or Payment Arrangement window. The Billing Type description will print on statements for budget and payment arrangement customers. Contract Gas and Budget Reports ...
  6. Emailing from Energy Force

    Email Maintenance Setup Email Setup can be found at Supervisor Menu / Maintenance Menu / Email Client Maintenance.  A new user right is required. Please have your IT email Energy Force Support to have this right added. Mail Host , Username ...
  7. Print Scheduled Deliveries

    There are three ways to print or view a list of scheduled deliveries in Energy Force. Print a route created by the Optimizer. Only print deliveries per route if scheduled via the Energy Map. Utilize the  Schedule Tank Deliveries feature...
  8. Daily Fuel - SKY Energy

    Quickly view the 6 lowest reading and active, Keep Full delivery type tanks on the SKY Energy Daily Fuel tab. View the Tank Serial Number , Customer Name , % Estimated Remaining by number and color visual and total Tank Size along with ...
  9. Degree Day Update

    The Degree Day update program updates the degree day reading, percentage left, and gallons left for all customers with a Delivery Type 2. The percentage and gallons left decrease every day when the degree day is updated. A degree day reading that ...
  10. K-Factor Deviation Report

    What is a K-Factor Deviation? As deliveries are made to Auto-Fill tanks, a new K-Factor is calculated for the tank based on current and prior deliveries. When a K-Factor wants to adjust by a value greater than what’s allowed in the Division...