Updated Articles

  1. Changing Yards & Tanks for Routes in OptimizerPlus

    Path to the Optimizer From the Energy Force main menu navigate to Supervisor Menu / Maintenance Menu / Optimizer Maintenance Menu / Yard and Remote Tanks GPS . Select the  Location changing. Note : Only 1 Yard for each Route. Pr...
  2. Clock Rollback

    This program resets the degree day clock back to 0 (zero) for the heating season.  This program can only be processed once every 10 months. Rules for Processing: Be consistent – process at the same time each year. For example: Roll on July 1 t...
  3. August 2024 Release Notes

    Consumer Portal SKYR- 430 / Tank Description  —   A new column has been added to the Tank Table called Tank Description to help differentiate between tanks. ...
  4. Tank Information, Contract Information, and Delivery History

    Tank and Contract Information Information for active tanks currently assigned to the account and will list T ank Serial # , Tank  Capacity , Tank  Type , Last Delivery date, Gallons Delivered, Last Monitor Read , and Recorded Level . Each...
  5. Agvance and Energy Force

  6. SKY Energy

  7. Make Payment to Customer with Payment Agreement

    From the Main Menu, go to Posting Menu / Payments, Transfers or Refunds . Select Create . Enter the Division  and User ID and choose Select . Enter the Cust# (or press F5 to select from a list), Transaction type, Contract # (if ap...
  8. Posting Payments

    Use Payment Posting to enter regular payments, charge card payments, transfers, refunds, and credits on customer accounts. Discounts can be applied to a customer’s account at the same time the payment is posted. After payments have been entered, p...
  9. Energy Force Setup - SKY Admin for Consumer Portal - SKY Admin

    Must be hosted and have Energy Force version 17.270 or higher for SKY Admin access with the Consumer Portal. Reach out to Sales to learn more.  ...
  10. 17.280 | 07.29.2024 General Release

    – Key Highlight Energy Force SKYR-306  / Saving Device Payment Methods –  Users have the ability to save credit card payment methods from a device (and save as default) to the consumers account for future use. SKYR-426  / Disable Manual C...