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Last Updated: 08/19/2025
in Knowledge Base Energy Force
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Degree Days
What are Heating Degree Days?
Heating Degree Days (HDD) – The average temperature that falls below 65 degrees. Weather based sites calculate by adding the High + Low temperatures (assumes the high temp for 12 hours a...
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Last Updated: 08/18/2025
in Education
Energy Force Energy Force Basics eLearning
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Energy Force enables precise tax configuration and application to sales transactions. This document outlines the setup process for taxes and how they are applied.
Department Setup
Departments determine how items are taxed and are...
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Please refer to Maintenance File Management for directions on how to set up proper Billing Types.
Creating a Contract
From the Main Menu, select Customer and then proceed to Customer Maintenance .
Select the appropriate...
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From the Posting Menu , select Void Line Item .
On the Please Select a Void Journal Number window, choose Create .
Enter the Division .
Enter the Date of the tickets.
Enter the User ID .
Choose Select .
On the Select ...
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The service charge file must be created in order to process, review, and update service charges. Service charges can be applied to balances 30 days and more, 60 days and more, or 90 days and more. The amount applied for the service charge is deter...
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From the Route Scheduling Menu , select Schedule Deliveries . Select the Schedule for the handheld and then select Download to Re-Engineered ET . Enter a range of handheld #’s in the Device Range field, as well as, individual handheld #...
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Application Closes with No Warning This is often due to licensing issues. Please contact Software Support. Tanks are Single Color Instead of Multi-Colored Refresh, zoom, or pan the map to bring back the colored shapes. If the problem p...
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Method 1 In Energy Force, go to Route Scheduling / Schedule Deliveries on Map . Method 2 Select Plot located by selecting Tank Info at Customer Menu / Customer Maintenance . Method 3 Navigate to Customer Menu / Tanks Not Plotted ...