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A customer with a tank set up with deferred billing wants to purchase all the gallons in their tank. Buyout Rules
All deliveries prior to the Buyout must be posted in Energy Force.
The tank must be monitored and appropriately set up with...
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The Unscheduled Delivery allows for a delivery to a customer that is not on the schedule file received from Energy Force.
See Scheduled Delivery - Refined Fuels for more information regarding the additional options on the Invoice screen....
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When the Data Export routines are utilized in Energy Force, the information exports to a text file located in the \\servername\ctls93\dd85\wp folder. This information is pipe (|) delimited and can be imported into an Excel spreadsheet.
P...
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Remote Tank Monitor reads will import automatically each morning via the Auto Task schedule within Energy Force. Perform the following steps if the task does not process or the Auto Task feature is not utilized.
Navigate to Main Menu ...
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Last Updated: 03/04/2026
in Knowledge Base EnergyTrack
We know winter is on its way, but are your trucks and truck computers ready for winter? Many times, some trucks have been parked during the summer or specific truck computers have not been used during the summer. We suggest to not wait until the f...
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OptimizerPlus+ Breakout Rules for Setup
Once the breakout version is deployed, the original OptimizerPlus+ Auto Task will remain in place. To use the OptimizerPlus+ Breakout mode, delete the current OptimizerPlus+ task and add a new task f...
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Located in the RTM Import Menu screen, this file displays an audit log of all of the import readings that have been imported. This table can be reviewed to determine if a customer tank has imported properly and displays the tank imports in desc...
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Why is a customer’s tank not routing?
Check the following items in the tank file:
Is the tank active?
Is the tank flagged as a P for Propane?
Is the tank on hold?
Has the tank been geo-coded properly? (look on your map)
...
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Initiating an Integrated Payment
Payments can be made in two locations within Energy Force.
Note: Private user permission is required.
Payment from Posting Menu
Navigate to Main Menu / Posting Menu / Make Portal Payment. ...
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Connect Truck Computer to the Network
Open Windows Explorer.
Type \\servername\ctls93\dd85\energytrack in the Path field at the top of the window.
If prompted, enter credentials to access the server. Make sure to check the R...