Updated Articles

  1. Tickler Reports

    There are several options when printing Tickler reports. Print Tickler reports based on Customer # , a Date Entered range, Tank Serial # , or Tickler Type . To print a Tickler report, select Tickler from the Main Menu . Enter the criter...
  2. Creating Ticklers

    Ticklers are notes that can be attached to a customer account and also tied to a specific tank. There are multiple Tickler types that can be tied to an account: Collections , Driver , Memo , Repair , LPG Safety , and Service . Once the Tickl...
  3. Process Meter Billing

    Although Meter Billing is not located in the Sales Entry menu, it is still considered a part of the posting process. Enter Meter Readings From the Master Menu, select Meter Menu . Choose Reading Entry . On the Meter...
  4. Split Bills

    The information in Split Bills is to be maintained in the primary tank holder's Maintenance screen. Select Split Bills . Enter the primary tank holder's account number and press Tab . Enter the Pcnt . Select the next ...
  5. Recurring Billing

    Recurring Billing enables a fixed fee to be automatically charged to a customer’s account on a regular schedule—whether monthly, quarterly, semi-annually, or annually—for services like meter reading, monitor fees, or appliance maintenance contract...
  6. Process Safety Update Program

    This is to be processed when Duty to Warn documentation is mailed to customer accounts. From the Main Menu of Energy Force, navigate to Supervisor / Process / Utility Menu .  Select Safety Date  Update . Enter the Division (or...
  7. Posting Passwords

    Posting Passwords A posting password gives the ability to re-enter a sales, payment, or void journal to add additional items throughout the day.  Some exceptions to adding additional items include: If the sales journal has been ...
  8. Route Reports

    Use Route Reports to print route scheduling reports/lists for customers found at Main Menu / Route Scheduling . Each report has an explanation at the bottom to indicate what the report will contain. For more information see Management Reports ...
  9. Changing a Customer’s Division

    Optionally change a selected customer’s division which is the unique identifier for a location responsible for inventory, customers, and finances. A customer’s division would need to be changed if the customer was entered into the wrong divis...
  10. Message Board

    The Message Board is designed to allow sharing of information with regard to Energy Force and Re-Engineered EnergyTrack. Create messages used by the office or send these messages to the handheld units (Toughbook users only) for the drivers. Press...