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SKYR-685 / Exiting and License Check – Update was completed to make exiting the map quicker and to resolve errors. There was also a global update so that EnergyMap can still function onsite if for any reason the mapping servers lose power. ...
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Once the pump out products have been set up in Energy Force, and the truck computers have been communicated to receive the product, the driver needs to perform the following steps to complete the pump out process: Select the Customer and Ta...
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A non-fuel delivery can be made to any customer that has a tank. For example : Ryan Jacobi has propane tanks therefore a propane driver would see the customer account. Navigate to the customer account and choose Misc. Sale . Select Choos...
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Last Updated: 02/07/2025
in Knowledge Base EnergyTrack
If RET Option 32 is set to Y , there will be a Liquid Temp field at the Start Shift screen that is required to be completed. The temperature entered in the Liquid Temp field will be used to compensate the Ending Percentage of a tank after...
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This feature enables the driver to review information pertaining to a customer such as credit terms, tanks, budget info, account balances, etc. Customers are listed by Last Name, First Name, or by Business Name. Modifications with regard to cust...
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Last Updated: 02/05/2025
in Knowledge Base EnergyTrack
Multi Deliveries can be made to tanks with or without splits. EnergyTrack groups the non-split deliveries onto one Invoice and creates separate Invoices for each delivery that involves a split. The first Invoice screen will have all of the non spl...
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What is a K - Factor Deviation? As deliveries are made to Auto-Fill tanks, a new K-Factor is calculated for the tank based on current and prior deliveries. When a K-Factor wants to adjust by a value greater than what’s allowed in the...
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Ticklers are notes that can be attached to a customer account and also tied to a specific tank. There are multiple Tickler types that can be tied to an account: Collections , Driver , Memo , Repair , LPG Safety , and Service . Once the Tickl...
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If the Call In button on the Tank screen is outlined in dark blue, it indicates that there is an active Call In for the tank. If outlined in orange, the Call In has a Preset and when this button is selected, any preset amount will be listed ...
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Follow these steps to update the percentage of a tank if a delivery does not need to be made.
Select the tank in the upper portion of the Customer screen.
Select Update % .
Enter the current tank percentage in the New...