Updated Articles

  1.  Enter Call In Information

    From the Master Menu , select Call In Entry or, from any window, press CTRL+W . Choose Create .  To validate GPS coordinates on tanks when a call in entry is created, a new system setting is automatically created and defaults to N...
  2. Can't Print in EnergyTrack

    What to do if you cannot print in EnergyTrack. This applies to the Cognitive Advantage printer. Beginning Steps Make sure that the driver has the handheld in the truck/cradle, connected to Wi-Fi, and truck turned on and r...
  3. 19.3.0.0 | 07.14.2026 General Release

    Energy Force SKYR-222 / New field added to the Call In screen for Quoted Price  – This is not a required field. If the Quoted Price is not filled in, the delivery will be priced as usual by the price listed on the tank.  When the Quo...
  4. Posting Payments

    Payment Posting Use Payment Posting to enter regular payments, charge card payments, transfers, refunds, and credits on customer accounts. Discounts can be applied to a customer’s account at the same time the payment is posted. After ...
  5. Orders - Agvance SKY Energy

  6. Tanks - Agvance SKY Energy

  7. Consumer Portal Management Tool - Agvance SKY Admin

    SKY Admins have access to the Consumer Portal Management tool featuring the Online Payments page found under Consumer Portal in Agvance SKY Admin. Select SETUP on the Online Payments card to view Consumer Portal Merchant IDs. ...
  8. Consumer Portal Notifications - Agvance SKY Admin

    Consumer Payment Portal Users and Agvance SKY Admins have access to the Energy Force Management tool featuring the Notifications page.  Send notifications to Consumer Payment Portal users by selecting the  + New Notification icon. Choose...
  9. Consumer Portal User Maintenance - Agvance SKY Admin

    Consumer Portal Users and Agvance SKY Admins have access to the Energy Force Management tool featuring the Consumer Portal User Maintenance Page.  View Customers' Email addresses used to sign up with on the Portal and associated Energy Fo...
  10. Energy Force Setup for Consumer Portal - Agvance SKY Admin

    Must be hosted and have Energy Force version 17.270 or higher for SKY Admin access with the Consumer Portal. Reach out to Sales to learn more.  ...