-
Last Updated: 07/16/2025
in Hosted / Ransomware
SSI is excited to offer you a way to work remotely when needed as well as reduce hardware-related overhead by utilizing cloud computing. Let our team worry about the technical side while your employees can focus on the customer, wherever they may ...
-
From the Main Menu, go to Posting Menu / Payments, Transfers or Refunds . Select Create . Enter the Division and User ID and choose Select . Enter the Cust# (or press F5 to select from a list), Transaction type, Contract # (if ap...
-
Navigate to Main Menu / Supervisor Menu / Maintenance Menu / Maintenance Tables / Department .
Select Edit/Create and choose Continue .
Select Create or press Ctrl+C .
Enter the Div number, Dept Code, Description , Departmen...
-
Customer tanks will be assessed a regulatory fee (if a Regulatory Code is attached in the Tank Info screen) each time a gallon delivery is applied to the account. Below is an example of how the fee will appear in the Sales Posting screen ...
-
– Key Highlight Energy Force
SKYR-772 / Market-Based Pricing Table – When running a manual Sales Posting with a delivery priced product in the Market-Based Pricing table, the Price will pull from the new table rather than the Products ...
-
There may be times in which a tank needs placed on a customer’s account in order to make an initial delivery immediately after the tank has been set, but the paperwork has not been received from the service technician/driver. Energy Force gives th...
-
Overview Cylinder Tracking allows for the setup of Cylinders in the customer tank file to keep track of exchanges that are made with each delivery. On the Tank Info screen, press Ctrl+C to create an entry for a Cylinder. Select Y for c...
-
Whether intending to swap a smaller tank for a larger tank or a larger tank for a smaller tank, the process is the same. Steps are to be completed in Energy Force on the same day.
Process
Navigate to Customer Menu / Customer M...
-
When selecting a Delivery Type of SD for Scheduled Delivery, the Tank Info screen will automatically display a Schedule button to set up a Schedule for this customer.
Select Schedule located on the Location tab of the Tank file.
...
-
The Tank Hold feature can be used for a number of reasons – mostly due to seasonal individuals, people on collection hold and etc.
Press Ctrl+M to modify.
Enter the beginning Hold Date .
Enter the Hold Reason code (press ...