Popular Articles

  1. Tank Information Videos

  2. Payment Posting Transaction Codes

    Transaction Code Description 18 Refund Post a refund on a customer’s account. If the customer has a credit on their account, this will post a debit (charge) to the account. 19 Transfer Post a transfer on a customer’s acc...
  3. Logging In and Out of Energy Force Portal

    Sign In to Energy Force Portal Navigate to the payment portal to log into an existing account. On the Sign In window enter the account email address and password and choose Sign in . Note : Optionally choose Forgot your passwo...
  4. Month End Processing

    This article contains a quick overview of what needs to be run at month end. Also included is a detailed checklist of items that need to be done prior to running statements. What to Run at Month End Process all sales, including ...
  5. Start Shift - Propane

    If using an electronic register interface such as LC, EMH, Neptune, or Mid Com, the truck computer should be in the docking station and the register powered up prior to starting the shift. Select Start Shift . Tap the Choose button to sel...
  6. Price Type Options

    Overview There are three types of pricing options in Energy Force: Price Type 0 – This is the standard price applied in Energy Force and EnergyTrack based on the Price Code and Tier associated with the tank. Price Type 1 – This is specia...
  7. Download Routes and Customer/Tank Information

    From the Route Scheduling Menu , select Schedule Deliveries . Select the Schedule for the handheld and then select Download to Re-Engineered ET . Enter a range of handheld #’s  in the Device Range field, as well as, individual handheld #...
  8. Energy Force Status

    Details November 30, 2023 Windows Update Impacting Printers A recent Windows update appears to be causing issues with printers by resetting printer ports. The printer setup appearance also changes so the printer looks like an HP printer. It h...
  9. EnergyMap - Scheduling Tanks

    Select the appropriate Tank Layer located on the Layers tab ( Propane or Other Non-Propane Tanks). Select Scheduling on the Palette. Choose Create Schedule . This will activate Scheduling mode. Alternatively, choose Cr...
  10.  Load / Unload Truck - Propane

    This feature is used to load and unload the trucks. Fuel Transfers are then listed on the Trip Report printed at the end of the shift. Select Load / Unload from the Delivery Menu . Select the Type of Transfer ( Load or UnLoad )...