Popular Articles

  1.  Load / Unload Truck - Propane

    This feature is used to load and unload the trucks. Fuel Transfers are then listed on the Trip Report printed at the end of the shift. Select Load / Unload from the Delivery Menu . Select the Type of Transfer ( Load or UnLoad )...
  2. Energy Force Status

    Details November 30, 2023 Windows Update Impacting Printers A recent Windows update appears to be causing issues with printers by resetting printer ports. The printer setup appearance also changes so the printer looks like an HP printer. It h...
  3. AFD Maintenance Tables

    Prior to using AFD Processing in Energy Force, specific maintenance programs located in the AFD Menu and Supervisor/Maintenance Tables menu must be created for successful processing.   Once the tables are in place, they will require routine main...
  4. Price Type Options

    Overview There are three types of pricing options in Energy Force: Price Type 0 – This is the standard price applied in Energy Force and EnergyTrack based on the Price Code and Tier associated with the tank. Price Type 1 – This is specia...
  5. EnergyMap - Creating a Route Boundary

    Select the appropriate Tank Layer located on the Layers tab ( Propane or Other Non-Propane Tanks). Select the Boundaries tool located on the EnergyMap Palette. Choose Draw Route Boundary .  Select on the map where to begin the boundary...
  6. Procedure to Post a Trip and then Manually Run the OptimizerPlus+

    After the truck computer has communicated the trip in to the server, you will need to post the deliveries/sales to the tanks and customer accounts. In Energy Force, select  Posting Menu .  In the posting menu, click on Mobile Device Po...
  7. K-Factor Deviation Report

    What is a K-Factor Deviation? As deliveries are made to Auto-Fill tanks, a new K-Factor is calculated for the tank based on current and prior deliveries. When a K-Factor wants to adjust by a value greater than what’s allowed in the Division...
  8. Payment Posting Transaction Codes

    Transaction Code Description 18 Refund Post a refund on a customer’s account. If the customer has a credit on their account, this will post a debit (charge) to the account. 19 Transfer Post a transfer on a customer’s acc...
  9. Manifests

    Federal Manifest Federal Manifest setup is located in Energy Force under Supervisor Menu / Maintenance Menu / Energy Track Maintenance. Set up Chemical Emergency Contacts first.  When there are no contacts setup, the screen opens in Create ...
  10. EnergyImage - Attach New Images to Customer Account

    Navigate to the Customer Maintenance screen. Select the customer account. Select  Energy-Image . Select Create.  If this is the first time adding an image the Create Photo Attachment screen automatically will appear, then select the...