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Payments entered in EnergyTrack and will communicate back to Energy Force and will post to a customer’s account in the same manner an Invoice is posted. There are two methods available for posting Payments:
Method 1:
Se...
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Last Updated: 01/07/2026
in Knowledge Base EnergyTrack
Windows KB5019959 is impacting the Cognitive 4inch printer in a couple of significant ways causing different behaviors: Changing USB002 port. Deleting one of the printers entirely (4inch or the 4inch2). Answer The solution depends on which b...
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The following explains what happens with Bookings when a file is imported at Agvance Energy / Transfers / Import / Energy Force / Daily Clear .
Note: The file being imported will have a Booking number in the line, then only that Booking wi...
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Overview There are three types of pricing options in Energy Force: Price Type 0 – This is the standard price applied in Energy Force and EnergyTrack based on the Price Code and Tier associated with the tank. Price Type 1 – This is specia...
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Energy Force enables precise tax configuration and application to sales transactions. This document outlines the setup process for taxes and how they are applied.
Department Setup
Departments determine how items are taxed and are...
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The Unscheduled Delivery allows for a delivery to a customer not on the schedule file received from Energy Force. Reference Scheduled Delivery for more details on the additional options available on the Invoice screen.
Select Unscheduled...
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The settlement schedule will set the time that the settlements process will initiate for the desired processor. This doesn’t reflect the payment posting times in Energy Force. Please update Energy Force time zone in the Merchant Maintenance table ...
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Last Updated: 06/23/2026
in Knowledge Base EnergyTrack
Cylinder Exchange Setup Tables Maintenance Table Setup: The first section of this document pertains to setting up maintenance tables in order to properly utilize the Cylinder Exchange feature in Energy Force and EnergyTrack. Tank Types Beg...
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Last Updated: 09/10/2026
in Forms
Please answer the following: Company Name: Full Name: Requested User Name: Role to Emulate: Energy Force Password: New User: Roles Groups: Post Modify Journals: Journal User Name ...
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Select the appropriate Tank Layer located on the Layers tab ( Propane or Other Non-Propane Tanks).
Select Scheduling on the Palette.
Choose Create Schedule then click on the map. This will activate Scheduling mode.
Alterna...