Popular Articles

  1. Journals - Daily Balancing

    Review all journals to be sure they are in balance. Front screen should match the history and bucket totals. Trip report should match the journal. ...
  2. Bulk Truck Delivery Report by Truck

    Navigate to Main Menu / Bulk Truck Delivery / Reports / Report #1 . This report is to be processed daily and weekly. Enter a specific truck (or 0 for all) along with a date range, Register #, and print all information regarding deliveries.   Thi...
  3. Energy Force Setup - SKY Admin for Consumer Portal - SKY Admin

    Must be hosted and have Energy Force version 17.270 or higher for SKY Admin access with the Consumer Portal. Reach out to Sales to learn more.  ...
  4. EnergyImage - Attach Linked Images

    From the Customer Maintenance screen, select Energy-Image . Choose Create . Indicate the Image Type from the drop-down menu. Select Attach from Existing . This will populate all images of the selected Image Type that have already been lin...
  5. Automated Fuel Delivery Processing Overview

    Cenex AFD delivers fuel to customer tanks based on monitor levels and call-in orders.  Daily and Monthly files are generated from the Cenex AFD website and placed into Energy Force’s root directory.  Energy Force AFD Processing imports and processes...
  6. Dispatch Calendar

    How to Access Method 1: Select the Calendar icon located in the top left corner of Energy Force or EnergyService. Method 2: Press Alt+D  on the keyboard from any screen in Energy Force or EnergyService. ...
  7. Download Routes and Customer/Tank Information

    From the Route Scheduling Menu , select Schedule Deliveries . Select the Schedule for the handheld and then select Download to Re-Engineered ET . Enter a range of handheld #’s  in the Device Range field, as well as, individual handheld #...
  8. Posting Payments

    Use Payment Posting to enter regular payments, charge card payments, transfers, refunds, and credits on customer accounts. Discounts can be applied to a customer’s account at the same time the payment is posted. After payments have been entered, p...
  9. Can't Print in EnergyTrack

    What to do if you cannot print in EnergyTrack. This applies to the Cognitive Advantage printer. Beginning Steps Make sure that the driver has the handheld in the truck/cradle, connected to Wi-Fi, and truck turned on and running. Ask the driver ...
  10. EnergyMap - Scheduling Tanks

    Select the appropriate Tank Layer located on the Layers tab ( Propane or Other Non-Propane Tanks). Select Scheduling on the Palette. Choose Create Schedule . This will activate Scheduling mode. Select anywhere on the map. The Manual...