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A consumer payment receipt can be emailed in the following ways: When posting a one-time payment or a first-time payment in the gateway, select the option to Send the Receipt Email and a receipt will be emailed to the email address entered in th...
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Select Pay.
Select Enter Payment Method.
Enter in the Payment Method , Payment Information , Payment Nickname , and select Save Payment Method , and click Submit.
Note: Using the ACH option allows for a On...
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When logged into the Merchant Gateway, click List Customers. Search for the customer vault record to whom a billing method should be added. Note : Using the Energy Force Customer # is recommended. If a record exists in the Customer Vault,...
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Created On: 04/06/2023
in Forms This form will determine what type of hardware is needed for your new truck.
Contact First Name: Contact Last Name: Contact Email: What software are you using in your trucks today?
Agvance Energy
EnergyTrack ...
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All drivers should be filling tanks by the fixed level gauge - not the float gauge. Drivers should also be making notes in the Comment section to help CSRs answer questions in the initial phone call. Q. A customer called stating a delivery t...
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Update many monitor thresholds at once by running the Update Monitor Threshold utility located at Supervisor Menu / Processes / Utility Menu / Update Monitor Thresholds . When the button is selected a warning that the utility will update all monit...
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The Settings menu allows users to review or update contact information, passwords, and stored payment information. Select the User icon in the upper right corner and select Settings . To change your email address, enter the New Email Addr...
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Created On: 02/06/2023
in Knowledge Base EnergyTrack
Access the CoPilot User Guide from Trimble. Support Portal Need additional assistance? Login to the support portal and send in a ticket to Trimble if experiencing issues with CoPilot. Note: Choose Sign up with us and create an account to...
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Path to the Optimizer
From the Energy Force main menu navigate to Supervisor Menu / Maintenance Menu / Optimizer Maintenance Menu / Yard and Remote Tanks GPS .
Select the Location changing.
Note : Only 1 Yard for each Route.
Pr...
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Save a Payment Method in Customer Vault Payment methods can be stored in a secured Customer Vault in the Merchant Gateway to allow for future card processing and automatic payments from Energy Force. Add Customer Payment Method to the Customer Vau...