New Articles

  1. Merchant Gateway Onboarding Form

    Fill out the form with the required information to gain access to the NMI Gateway.  Merchant Gateway Onboarding ...
  2. Adjust Settlement Schedule on Merchant Gateway

    The settlement schedule will set the time that the settlements process will initiate for the desired processor. This doesn’t reflect the payment posting times in Energy Force. Please update Energy Force time zone in the Merchant Maintenance table fo...
  3. Create and Managing Merchant Gateway Users

    Create Merchant Gateway Users Click Settings in the Utilities section of the Main Menu Click User Accounts in the General Options section Click Add A New User Note: There is a key to identify the Permissions and Notifications by t...
  4. Updating Energy Force

    To update Energy Force or access the Energy Force release notes from within the application: Go to Help / Check for Update in Energy Force.  The Current version and the New version numbers of Energy Force displays. Select Version Docume...
  5. OptimizerPlus 2020K | 01.24.2023

    BRUT-63 / Minimum Gallon Criteria – The Minimum Gallon Criteria is working as expected in Summer Fill Mode. BRUT-64 / Route Stats Email Alignment – The Critical Gallon section of the OptimizerPlus Route Stats email has better alignment with ...
  6. Process a Payment on the Merchant Gateway

    Update/Verify Energy Force Prior to Processing Payment The Customer Vault ID must be setup in Energy Force prior to processing the sale in the Automatic Payment Type menu in Energy Force Note: It is recommended to match the Customer Vau...
  7. Tank Information, Contract Information, and Delivery History

    Tank and Contract Information Information for active tanks currently assigned to the account and will list T ank Serial # , Tank  Capacity , Tank  Type , Last Delivery date, Gallons Delivered, Last Monitor Read , and Recorded Level . Each...
  8. Placing a Payment Updated

    Upon logging into the payment portal a list displays of the current Amount Due , Current Balance , and Budget Due along with 30/60/90 Day Balances . Note : If a discount is available, the discount total and paid by date will now show und...
  9. Placing an Order

    The  Order button gives the ability to request a delivery for the selected tank.  The company's delivery policy and Tank Capacity are shown at the top. Many companies have a minimum gallon policy and charge a fee if the minimum isn't met. If th...
  10. Logging In and Out of Energy Force Portal

    Sign In to Energy Force Portal Navigate to the payment portal to log into an existing account. On the Sign In window enter the account email address and password and choose Sign in . Note : Optionally choose Forgot your passwo...