-
Created On: 07/27/2023
in Knowledge Base EnergyTrack
Federal Manifest Federal Manifest setup is located in Energy Force under Supervisor Menu / Maintenance Menu / Energy Track Maintenance. Set up Chemical Emergency Contacts first. When there are no contacts setup, the screen opens in Create ...
-
Consumer Portal EFW-869 / Automatic Log Out — The Portal will now log users out after 15 minutes of inactivity. EFW-1183 / Update Void Logic — Logic to account for payment voids works as expected. EFW-1207 / Discount Credit — A customer'...
-
Product Level Contracts are used to upcharge deliveries to contracts when premium products are delivered against base product contracts. This is common during the winter when fuel with cold weather additives are delivered. Rules The system sett...
-
BRUT-595 / Customer and Tank based on Customer and Division Number – EnergyMap now looks at customer Division as well as customer number. This alleviates issues of displaying the correct information when there are multiple customers with the sam...
-
Deferred Billing bills customers for their usage based on Remote Tank Monitor readings. Deliveries are made to an inventory department at $0 and once a month they are billed for their usage at the average price for the month. Rules Monitor rea...
-
Consumer Portal EFW-904, 913, 915, 917, 1113, 1131 / Settings Menu — From the Settings menu optionally modify email addresses, edit or delete exisitng payment methods, and update passwords and cell phone numbers. EFW-1129 / Use Dashes if No ...
-
Consumer Portal EFW-1012 / One Time Payment – When making a one time payment, multiple payment methods are not available. EFW-1019 / Energy Force Customer ID – The Energy Force Customer ID is now displayed after the consumer's name on the por...
-
Consumer Portal EFW-831 / Print Bill Option – Selecting Print Bill creates a PDF of the current bill. EFW-943 / EF Portal on Mobile Devices – Log into the Consumer Portal on a mobile device to view balances, tank and contract information, o...
-
Created On: 04/11/2023
in Forms Please answer the following: Company Name: Full Name: Requested User Name: Role to Emulate: Energy Force Password: New User: Roles Groups: Post Modify Journals: Journal User Name & ...
-
A consumer payment receipt can be emailed in the following ways: When posting a one-time payment or a first-time payment in the gateway, select the option to Send the Receipt Email and a receipt will be emailed to the email address entered in th...