Send Consumer Email Receipt of Payment

A consumer payment receipt can be emailed in the following ways:

1. When posting a one-time payment or a first-time payment in the gateway, select the option to Send the Receipt Email and a receipt will be emailed to the email address entered in the payment form.
   
2. When posting a payment from the Customer Vault Record, the same option to Send Receipt Email can be selected.
3. A receipt can also be emailed directly from Energy Force by navigating to the customer’s account and clicking History. When on the line item, click Email at the bottom of the screen.
   Note: This option requires some additional setup in Energy Force.