New Articles

  1. Work Orders and Gas Leak Checklist

    Energy Force will download the essential information ( Name , Address , City , State , Zip , Date , Phone , Tank Size , Tank Serial ) to the printable Work Order or Gas System check template. The template can be modified to add or remove ite...
  2. Work Orders and Calendar Scheduling

    Enter Work Order on Existing Customer From the Master Menu , select Work Orders or, on any window, press CTRL+S . From the Work Order Menu , choose Work Order Entry . On the Work Order Entry window, press CTRL+C . On the Select - Cu...
  3. Enter Call-In Information

    From the Master Menu , select Call In Entry or, from any window, press CTRL+W . Choose Create .  To validate GPS coordinates on tanks when a call in entry is created, a new system setting is automatically created and defaults to N...
  4. Download Routes and Customer/Tank Information

    From the Route Scheduling Menu , select Schedule Deliveries . Select the Schedule for the handheld and then select Download to Re-Engineered ET . Enter a range of handheld #’s  in the Device Range field, as well as, individual handheld #...
  5. Recurring Billing

    Recurring Billing enables a fixed fee to be automatically charged to a customer’s account on a regular schedule—whether monthly, quarterly, semi-annually, or annually—for services like meter reading, monitor fees, or appliance maintenance contract...
  6. Process Meter Billing

    Although Meter Billing is not located in the Sales Entry menu, it is still considered a part of the posting process. Enter Meter Readings From the Master Menu, select Meter Menu . Choose Reading Entry . On the Meter Entry Journal Select ...
  7. Post Re-Engineered ET

    Navigate to Main Menu / Posting Menu / Mobile Device Posting . Select Mobile Device Posting . Choose Post Re-Engineered ET . When the posting routine is selected, it automatically starts posting all of the zip files downloaded from the hand...
  8. Void an Entry

    From the Posting Menu , select Void Line Item . On the Please Select a Void Journal Number window, choose Create . Enter the Division . Enter the Date of the tickets. Enter the User ID . Choose Select . On the Select Customer wi...
  9. Make Payment to Customer with Payment Agreement

    From the Main Menu, go to Posting Menu / Payments, Transfers or Refunds . Select Create . Enter the Division  and User ID and choose Select . Enter the Cust# (or press F5 to select from a list), Transaction type, Contract # (if ap...
  10. Posting Payments

    Use Payment Posting to enter regular payments, charge card payments, transfers, refunds, and credits on customer accounts. Discounts can be applied to a customer’s account at the same time the payment is posted. After payments have been entered, p...