New Articles

  1. Pump Out Department in Energy Force

    Before a pump out can be performed using the EnergyTrack truck computer, a Pump Out Department must first be set up in Energy Force. In Energy Force, go to Supervisor Menu / Maintenance Menu / Maintenance Tables / Department . Select ...
  2. Adding and Adjusting Inventory

    The Add and Adjust Inventory is designed to distribute Non-Serialized Inventory items to several locations at one time rather than having to perform multiple transfers. An example of this type of transfer would take place after a Purchase Order has ...
  3. Training

    Our training consultants will match your training needs, budget, and timeframe with an option that is both comprehensive and cost-effective. Training Options/Formats  Training is particularly helpful when a new module or business process is int...
  4. EnergyService Inventory

    The Inventory module is where all items that are used to provide service to customers are entered and adjustments are made. Inventory Types These are the types of inventory items that will be tracked in EnergyService such as Tracked Inventory, N...
  5. Creating a Service Order

    Navigate to Main Menu / Customer Menu / Customer Maintenance . Select the customer who requested service and choose Service Orders . Choose Create located on the menu on the right side of the screen. The Service Order# automatically ge...
  6. Dispatch Calendar

    How to Access Method 1: Select the Calendar icon located in the top left corner of Energy Force or EnergyService. Method 2: Press Alt+D  on the keyboard from any screen in Energy Force or EnergyService. ...
  7. Contact Support

    Customer Support Team hours are Monday through Friday, 8am to 5pm ET. Support Tickets may be entered 24 hours a day, 7 days a week and are answered during normal support hours. Contact Support: Email: support@energyforce.net Phone: 800.783.6...
  8. Tank Switch Out Process

    Whether intending to swap a smaller tank for a larger tank or a larger tank for a smaller tank, the process is the same.  Steps are to be completed in Energy Force on the same day. Process Navigate to Customer Menu / Customer Maintenance / Tan...
  9. Purge Menu

    The Purge Menu is located in the Year End Menu but can be utilized anytime throughout the year.   Descriptions for each program are listed below. Prior to any purge, ensure there is understanding as to what data is needed so that vital data is not...
  10. Roll Customer Efficiency

    As deliveries are processed in Energy Force, the Customer Efficiency tab updates on the Customer Maintenance screen to display the overall average delivery efficiency of the tank for the current and past two years.   When the Roll Customer Effi...