Updated Articles

  1. Version 1.4.7.9

    SKYR-103 / Schedule Layer Styles   – Styles for the schedule layers and the tank layers should display as expected.    Note: The initial style application on layers remains and will start in the boxes state. The styles will reapply as needed ...
  2. Traveling to an SSI Office

    Traveling to SSI – Shelbyville 140 E. South 1st Street Shelbyville, IL 62565 Shelbyville is located on the intersection of Routes 128 and 16 in central Illinois and is approximately 2.5 hours from the St. Louis airport, 3.5 hours south of Ch...
  3. Two-Factor Authentication Setup

    Google Authenticator is a widely used and trusted option for enabling two-factor authentication, so support for it has been enabled. Google Authenticator generates a 6-digit code to enter after properly authenticating with a username and password. ...
  4. NMI Gateway Portal

    Our partner, NMI, will be making updates to the Gateway Portal to strengthen security and safeguard your business. Starting October 1, 2025, all users must meet new authentication requirements designed to reduce risk and enhance account protection. ...
  5. Year End Clear

    Year End Clear clears Gallons Used YTD and Sales YTD on the Tank and Customer screens as well as Sales YTD and Gallons Billed YTD on the Meter/RTM Information screen: Tank Screen –  Main Menu / Customer Menu / Customer Maintenance / Ta...
  6. Year End Budget Clear

    This program changes the Budget Active ( A ) flag to Inactive ( I ) for the ending month and year entered and moves the current budget payment and balance to Previous . The program also resets the Service Charge and Minimum Finance status cod...
  7. Roll Customer Efficiency

    As deliveries are processed in Energy Force, the Customer Efficiency tab updates on the Customer Maintenance screen to display the overall average delivery efficiency of the tank for the current and past two years.   When the Roll Customer Ef...
  8. Purge Menu

    The Purge Menu is located in the Year End Menu but can be utilized anytime throughout the year.   Descriptions for each program are listed below. Prior to any purge, ensure there is understanding as to what data is needed so that vital data is not...
  9. Contract Gas Rollover - Contract Gas Clear

    It is NOT recommended to use the Contract Gas Rollover program at this time as it is currently under construction. Updated documentation for this feature will be published when available. The Contract Gas Clear feature allows for older contracts ...
  10. Price Code Update

    This program is designed to review history for tanks that are associated with a tiered-gallon Price Code based on gallons.  If the Allow Price Changes field in the Tank Information screen is set to Yes and the tank is tied to a tiered-gallon P...