Scheduled Service Calls Overview

  1. Scheduled Date
  2. Scheduled Time
  3. Customer Name and Number
  4. Service zone assigned to the service location\customer – similar to an assigned route code
  5. Service Order Number
  6. Service order Type
  7. S.O. Type Description
  8. Service Calendar - Click on specific date (in bold) to view SO’s
  9. Service location address
  10. Inventory Selection – Allows technician to review the item cost prior to installation
  11. Service Locations – All of the service locations assigned to the customer
  12. Payment – Allows tech to receive payment from customer
  13. Tanks – tanks assigned to the customer
  14. Today’s – This is a toggle.  Displays service orders for the current service technician initially.  
    1. If this button pressed, it will display all service orders for the current day for all technicians
    2. Press a second time to return to the current technician
  15. Service History – displays previous SOs, Invoices, Proposals
  16. Modify the service order
  17. Save the service order
  18. Review service order details
  19. Create an invoice that is linked to the service order
  20. Exit scheduled service calls
  21. Dispatched Scheduled Call information.