Popular Articles

  1.  Scheduled Delivery - Propane

    The Scheduled Delivery program displays scheduled deliveries generated from Energy Force (via Optimizer, EnergyMap, etc.).   Overview Each schedule is listed by Truck/Run number and Scheduled Delivery  Date in the left side of the scre...
  2. 18.1.0.0 | 01.28.2025 General Release

    – Key Highlight Energy Force SKYR-311 / Release Version Numbering Changes – The first number will change based on the year, 18 is 2025’s major version update. The second number seen will be the general release number and after that, t...
  3. Meter / RTM

    To attach a meter to a tank: From the Master Menu, select Customer Menu . Choose Customer Maintenance . On the Customer Maintenance window, select Tank Info . On the Tank Information window, choose Set Up Meter/RTM . ...
  4. 18.2.0.0 | 03.25.2025 General Release

    – Key Highlight Energy Force SKYR-638 / Import Customers – Energy Force and Agvance users can update customers without running the Export/Import processes by turning on two new System Settings and utilizing the Import Customers button...
  5. Contract Gas

    Please refer to Maintenance File Management for directions on how to set up proper Billing Types. Creating a Contract From the Main Menu, select Customer and then proceed to Customer Maintenance . Select the appropriate...
  6. Daily Clear Import Prepay Usage

    The following explains what happens with Bookings when a file is imported at Agvance Energy / Transfers / Import / Energy Force / Daily Clear . Note: The file being imported will have a Booking number in the line, then only that Booking wi...
  7.  Load / Unload Truck - Propane

    This feature is used to load and unload the trucks. Fuel Transfers are then listed on the Trip Report printed at the end of the shift. Select Load / Unload from the Delivery Menu . Select the Type of Transfer ( Load or UnLoad )...
  8. Process a Payment on the Merchant Gateway

    Update/Verify Energy Force Prior to Processing Payment The Customer Vault ID must be setup in Energy Force prior to processing the sale in the Automatic Payment Type menu in Energy Force Note: It is recommended to match the Customer V...
  9. Change Inventory Status

    To change the inventory status of a company-owned tank, select the tank and then choose Change Inv Status . A menu will appear with several options to choose from. AC - At Customer This indicates that the tank has been flagged to be picked...
  10. Windows Update KB5019959 Impacting Cognitive 4inch Printer

    Windows KB5019959 is impacting the Cognitive 4inch printer in a couple of significant ways causing different behaviors: Changing USB002 port. Deleting one of the printers entirely (4inch or the 4inch2). Answer The solution depends on which b...