Popular Articles

  1. Download Routes and Customer/Tank Information

    From the Route Scheduling Menu , select Schedule Deliveries . Select the Schedule for the handheld and then select Download to Re-Engineered ET . Enter a range of handheld #’s  in the Device Range field, as well as, individual handheld #...
  2. Unscheduled Delivery - Refined Fuels

    The Unscheduled Delivery allows for a delivery to a customer that is not on the schedule file received from Energy Force.  See Scheduled Delivery - Refined Fuels for more information regarding the additional options on the Invoice screen....
  3. Add Tank to Customer Account

                        Pressing  Tab moves through the fields. Step 1: Tank Info Press Ctrl+C or select Create . In the Co Owns field, enter Y for company-owned or N for customer-owned. ...
  4.  Load / Unload Truck - Propane

    This feature is used to load and unload the trucks. Fuel Transfers are then listed on the Trip Report printed at the end of the shift. Select Load / Unload from the Delivery Menu . Select the Type of Transfer ( Load or UnLoad )...
  5. Meter / RTM

    To attach a meter to a tank: From the Master Menu, select Customer Menu . Choose Customer Maintenance . On the Customer Maintenance window, select Tank Info . On the Tank Information window, choose Set Up Meter/RTM . ...
  6. Product Level Contracts

    Product Level Contracts enable upcharges on deliveries when premium products are supplied under base product contracts. This practice is especially common in winter when fuel with cold weather additives is delivered. Rules Upcharge fe...
  7. Change Inventory Status

    To change the inventory status of a company-owned tank, select the tank and then choose Change Inv Status . A menu will appear with several options to choose from. AC - At Customer This indicates that the tank has been flagged to be picked...
  8. Process a Payment on the Merchant Gateway

    Update/Verify Energy Force Prior to Processing Payment The Customer Vault ID must be setup in Energy Force prior to processing the sale in the Automatic Payment Type menu in Energy Force Note: It is recommended to match the Customer V...
  9. Process Meter Billing

    Although Meter Billing is not located in the Sales Entry menu, it is still considered a part of the posting process. Enter Meter Readings From the Master Menu, select Meter Menu . Choose Reading Entry . On the Meter...
  10.  Enter Call In Information

    From the Master Menu , select Call In Entry or, from any window, press CTRL+W . Choose Create .  To validate GPS coordinates on tanks when a call in entry is created, a new system setting is automatically created and defaults to N...