-
The service charge file must be created in order to process, review, and update service charges. Service charges can be applied to balances 30 days and more, 60 days and more, or 90 days and more. The amount applied for the service charge is determi...
-
Once serialized inventory items have been received to the shipping warehouse those items can then be transferred to other locations. From the EnergyService menu, navigate to Warehouse Locations / Warehouse Locations . Select the Warehouse Loc...
-
The system uses Cylinder Inventory Transactions to track changes in cylinder usage. To track changes on a customers account set up the tracking codes at Supervisor Menu / Maintenance Menu / Maintenance Tables / Cyl Inv Transactions . In the C...
-
This report is for Energy Force users who have customers in multiple Divisions who wish to post payments in only one journal but want to see the breakout of dollars per Division. The report pulls up one journal at a time and is located in the Post...
-
Payments entered in EnergyTrack and will communicate back to Energy Force and will post to a customer’s account in the same manner an Invoice is posted. There are two methods available for posting Payments:
Method 1:
Se...
-
Navigate to Main Menu / Management Reports / Customer Gain/Loss . This report is to be processed annually. The purpose of this report is to reflect how many customers have been gained compared to how many customers have been lost for the given ti...
-
Prior to running this process, please review the AFD pricing codes current margin. Navigate to Supervisor Menu / Maintenance Menu / Maintenance Tables / Price. Review all price code margins and note the Rack code attached to each. To u...
-
If interfaced with an electronic register such as an LCR II, EMH, Neptune, or Mid Com, place the truck computer in the docking station BEFORE selecting End Shift . Select End Shift . Enter the current Odometer reading and select the checkbo...
-
From the EnergyService menu, navigate to Warehouse Locations / Warehouse Locations . Select the Warehouse Location where the non-serialized inventory item currently resides. Choose the Storage Location and Storage Location Part (Non-Se...
-
Select Load / Unload Truck . Select Choose to select the Storage Location . Enter the number of cylinders from the Storage Location in the L oad or Unload fields. Select Continue . Select OK on the T ransfer Successful message...