-
The following steps need to be completed to add a Remote Tank Monitor to a Customer Tank for percent updates.
From the main menu, navigate to Customer Menu / Customer Maintenance / Tank Info / Set Up Meter/RTM .
Th...
-
Last Updated: 05/17/2024
in Professional Services
Traveling to SSI – Shelbyville 140 E. South 1st Street
Shelbyville, IL 62565 Shelbyville is located on the intersection of Routes 128 and 16 in central Illinois and is approximately 2.5 hours from the St. Louis airport, 3.5 hours south of ...
-
Last Updated: 01/02/2025
in Knowledge Base EnergyTrack
We know winter is on its way, but are your trucks and truck computers ready for winter? Many times, some trucks have been parked during the summer or specific truck computers have not been used during the summer. We suggest to not wait until the...
-
Customer List Menu Customer List – This gives the ability to print a customer list based on Customer Type , Delivery Type , or Price Code . Complete Information – Everything entered on the Customer screen displays for all customers. ...
-
Mobile Devices No Power Likely Cause: Truck not on, computer not securely seated Truck must be running and truck computer securely seated in docking station. If using truck computer outside truck, batteries must be charged. Plug in extern...
-
This program resets the degree day clock back to 0 (zero) for the heating season. This program can only be processed once every 10 months. Rules for Processing: Be consistent – process at the same time each year. For example: Roll on July 1 t...
-
Remote Tank Monitor reads will import automatically each morning via the Auto Task schedule within Energy Force. Perform the following steps if the task does not process or the Auto Task feature is not utilized.
Navigate to Main Menu / Me...
-
Energy Force Master Clear process creates a .dat file in the DD85\Interface folder
The Master Clear file is created using the following naming convention:
"PM" + Division# + YYYY + MM + DD + Total seconds for the day it ran + .dat
...
-
Last Updated: 11/30/2023
in Knowledge Base EnergyTrack Windows KB5019959 is impacting the Cognitive 4inch printer in a couple of significant ways causing different behaviors: Changing USB002 port. Deleting one of the printers entirely (4inch or the 4inch2). Answer The solution depends on which beh...
-
Create an export file of Customers and/or Contracts to import into Energy Force. Setup Go to Energy / Transfers / Exports / Energy Force . Select criteria to export on the Export Energy Force window. Select the Folder icon to b...