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Proper Rental Codes and Tank Rental Amounts must be set up at Supervisor Menu / Maintenance Menu / Maintenance Tables . It is also recommended to confirm that the proper Rental Department code has been set up on the Division Maintenance screen....
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Last Updated: 11/30/2023
in Knowledge Base EnergyTrack Windows KB5019959 is impacting the Cognitive 4inch printer in a couple of significant ways causing different behaviors: Changing USB002 port. Deleting one of the printers entirely (4inch or the 4inch2). Answer The solution depends on which beh...
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Last Updated: 10/02/2024
in Knowledge Base EnergyTrack
We know winter is on its way, but are your trucks and truck computers ready for winter? Many times, some trucks have been parked during the summer or specific truck computers have not been used during the summer. We suggest to not wait until the f...
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Initiating an Integrated Payment
Payments can be made in two locations within Energy Force.
Note: Private user permission is required.
Payment from Posting Menu
Navigate to Main Menu / Posting Menu / Make Portal Payment. Se...
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The following explains what happens with Bookings when a file is imported at Agvance Energy / Transfers / Import / Energy Force / Daily Clear . Note: The file being imported will have a Booking number in the line, then only that Booking will be ...
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The Inventory module is where all items that are used to provide service to customers are entered and adjustments are made. Inventory Types These are the types of inventory items that will be tracked in EnergyService such as Tracked Inventory, N...
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Last Updated: 02/19/2024
in Education Welcome to Energy Force - Add a Tank eLearning. This course familiarizes you with the Tank Information screen and adding a Tank to a Customer account. Start Course ...
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Mobile Devices No Power Likely Cause: Truck not on, computer not securely seated Truck must be running and truck computer securely seated in docking station. If using truck computer outside truck, batteries must be charged. Plug in extern...
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Payments entered in EnergyTrack and will communicate back to Energy Force and will post to a customer’s account in the same manner an Invoice is posted. There are two methods available for posting Payments:
Method 1:
Sele...
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Last Updated: 05/17/2024
in Professional Services
Traveling to SSI – Shelbyville 140 E. South 1st Street
Shelbyville, IL 62565 Shelbyville is located on the intersection of Routes 128 and 16 in central Illinois and is approximately 2.5 hours from the St. Louis airport, 3.5 hours south of ...