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SKY Admins have access to the Consumer Portal Management Tool featuring the Online Payments Page found under Consumer Portal in SKY Admin.
Select SETUP on the Online Payments card to view Consumer Portal Merchant IDs.
Quickly ac...
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Consumer Portal Users and SKY Admins have access to the Energy Force Management tool featuring the Consumer Portal User Maintenance Page. View customers' Email addresses used to sign up with on the Portal and associated Energy Force Customer ...
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Consumer Payment Portal Users and SKY Admins have access to the Energy Force Management tool featuring the Notifications Page. Send notifications to Consumer Payment Portal users by selecting the + New Notification icon. Choose the recipie...
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The following explains what happens with Bookings when a file is imported at Agvance Energy / Transfers / Import / Energy Force / Daily Clear . Note: The file being imported will have a Booking number in the line, then only that Booking will be ...
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Consumer Portal
SKYR- 586 / Discount on Payments – Discount calculation for Full Balance payments is working as expected when calculating the Total Payment amount. ( Discount Applied) shows if a discount exists to better show the consum...
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Division Maintenance
Navigate to Main Menu / Supervisor Menu / Maintenance Menu / Division Maintenance.
Create the new Location in Division Maintenance by filling in the Address and complete all settings. It is recommended to co...
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Remote Tank Monitor reads will import automatically each morning via the Auto Task schedule within Energy Force. Perform the following steps if the task does not process or the Auto Task feature is not utilized.
Navigate to Main Menu / Me...
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Proper Rental Codes and Tank Rental Amounts must be set up at Supervisor Menu / Maintenance Menu / Maintenance Tables . It is also recommended to confirm that the proper Rental Department code has been set up on the Division Maintenance screen....
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Consumer Portal
SKYR- 367 / Consumer Portal Sign In – The Consumer Portal Sign In / Create Account screen has been updated with the following changes:
Inline validations.
Forgot your password? now shows on the Sign In ...
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The Payment Reconciliation Report was created for Payment Integration and Consumer Portal customers. View all transactions made through Energy Force or a connected NMI account and compare and reconcile with NMI transactions, view failures and othe...