Remote Tank Monitor Import

Remote Tank Monitor reads will import automatically each morning via the Auto Task schedule within Energy Force.  Perform the following steps if the task does not process or the Auto Task feature is not utilized. 

  1. Navigate to Main Menu / Meter Menu / Import RTM Reads.
  2. Select Import Remote Monitor Reads.
  3. Select the file to import.
  4. Choose the File Type from the drop-down and select Import.
  5. The file will process and display a message to indicate the number of records imported.
    Note: Remote Tank Monitor Reads that are 100% import as 99.
  6. Select OK. The Remote Tank Read Audit Log will open automatically. The File Type is defaulted to All. Optionally filter for specific File Types if more than one exists.
    Error Types can include:
    • Inactive Tanks
    • Missing or invalid customer numbers
    • Reading date is prior to 5 days ago (too many days have passed for an accurate reading)
    • Gallons Left in Tank is zero, which means a 0% reading
    • Reading date is prior to last imported date
    • Reading date was previously imported
  7. Review errors and make any corrections necessary to Energy Force or the Remote Tank Monitoring system (website).
  8. Assign monitors to the correct tank RRN number in the online program (numeric value only).
  9. Assign the correct customer account numbers to the Tank Monitors.
  10. Verify Remote Tank Monitors are reading properly for tanks that display as 0% or 0 gallons.
  11. Close the Import Error Log.  This will return to the RTM Menu.