Popular Articles

  1. Update Price Maintenance Tables

    There are different methods that can be utilized to update pricing in Energy Force.  Manually enter each price in the Price Maintenance tables for each Price Code and Tier, or utilize the Rack Code Utility Program to update prices for groups of code...
  2. Post a Sale into Energy Force

    From the Master Menu, select Posting Menu . Choose Enter Sales . On the Please Select a Sales Journal window, select Create . Enter the Division for the Sales Tickets. Enter the Date of the tickets delivered. Enter the User ID . C...
  3. Apply GPS Codes to Tanks in Energy Force

    Geo-Coding Website – https://geocoding.geo.census.gov/geocoder/locations/address?form Enter address information. Leave Benchmark as Current . Record the readings. Energy Force Tank Coordinates : Highlight the Tank. Select the ...
  4.  Split Bills - Propane

    If a tank has been set up for Split Bills in Energy Force, EnergyTrack will automatically invoice the associated customer accounts for their portion of the billing. If a tank has a split associated, the Split button will display in blue. This...
  5. EnergyMap - How to Access

    Method 1 In Energy Force, go to Route Scheduling / Schedule Deliveries on Map and select the Map icon. Method 2 Select Find located by selecting Tank Info at Customer Menu / Customer Maintenance . Method 3 Navigate to Customer M...
  6. Billing Entry

    Billing Entry Go to Main Menu / Posting Menu / Recurring Billing Menu / Billing Entry . Select Cre ate or Ctrl+C on the keyboard. Select the Search icon or press F5 to select the Division , Customer #/Name , and Cycle Code . Th...
  7. MobileService Start Shift

    It is advisable to select Communicate prior to Start Shift (if within a Wi-Fi range) to receive the latest information available. Select Start Shift . Select Choose by Vehicle and Technician to make appropriate selections then enter th...
  8. Unscheduled Service Calls - Service Orders

    From the main EnergyService menu, select Unscheduled Service Orders . Tap in the Name column and begin typing the last name of the customer or, enter the customer account number in the Customer# column. Select the account. From this scre...
  9. Merchant Gateway Onboarding Form

    Fill out the form with the required information to gain access to the NMI Gateway.  Merchant Gateway Onboarding ...
  10. How to Add a New Truck Computer to Energy Force

    From the Energy Force main page, navigate to Supervisor Menu\Maintenance Menu\Energy Track Menu\Re-Engineered Energy Track . Press Ctrl+C to create. Type in the number that the handheld was named and press Tab. Fill in the counters for th...