Popular Articles

  1. Map Icons

    Energy-Map Icon Legend   Print Back Forward Redraw Map Stop Drawing Zoom to Area of Interest Zoom  In Zoom Out Show Selected Data Settings Commit Layer Changes Commit Route Bounda...
  2. Add Monitor to Contract

    If utilizing Deferred Billing (also known as LMS), the monitor will need to be associated with a contract if applicable. Once the monitor has been added to the customer tank in Energy Force, navigate to Customer Maintenance / Contract Info . Add...
  3. Purge Journal

    Prior to purging a Sales Journal, it is important to note that certain rules apply to the types of journals that can be removed from Energy Force. Journals that can be purged: Payment Posting Journals  If an eCommerce Payment Journal is purg...
  4. How to Add a New Driver to Energy Force

    Connect to server for customer in question. Open Energy Force . Navigate to Supervisor Menu . Choose Maintenance Menu . Then select Maintenance Tables . Select Driver . Select the Edit/Create option under Mode . Choose t...
  5. OptimizerPlus+ Schedule Compliance Report

    This report can be found at Main Menu / Management Reports / Optimizer Report / Schedule Compliance Report . The OptimizerPlus+ Schedule Compliance report should be processed weekly and monthly. OptimizerPlus+ Compliance reports can be generate...
  6. Appliances

    Appliances and service contracts can be entered into the Appliance module. Tracking appliance information helps to aid with establishing a daily use rate for the customer. This information also communicates to EnergyTrack Re-Engineered so the driver...
  7. Route Setup

    The system uses Routes to track delivery areas and is applied to the customer Tank Information window. The Route is also used in the Mapping Interface and in Route Scheduling. Select Create on the Route Maintenance window to enter a Route. T...
  8. Add Another Billing Method To Portal Account

    Select Pay. Select Enter Payment Method. Enter in the  Payment Method , Payment Information , Payment Nickname , and select Save Payment Method , and click Submit. Note:  Using the ACH option allows for a   On...
  9. Reporting - Propane

    View trip reports, reprint documents, and print the Current Trip report while actively in a shift. Trip Report The Trip Report menu displays the trip reports associated with the handheld for the last 30 days. The driver can resend trip...
  10. Regulators - Propane

    To add a regulator once a tank has been selected: Select Regulators . Choose Create to add a new regulator. Enter the Model number, select Manufacturer and Stage . Enter the Date Manufactured and indicate if Business Owns and a...