Popular Articles

  1. Tank Type Setup

    Tank Types are used to distinguish the types of tanks to track ( K for kerosene, CY for Cylinder, or P for Propane). Enter the color codes and symbols to indicate how the tank should display on the Energy-Map. Note:  The Division and Tank T...
  2. Safety Analysis Report

    Navigate to Main Menu / Reports / Gas Check Leak Tests / Safety Analysis Report #7 . This report is to be processed quarterly. The Safety Analysis report exports to Excel and displays each tank associated to a customer along with leak test dates,...
  3. Work Orders

    Work Order screens are accessible by pressing Ctrl+S  within any menu of Energy Force or select the Work Order button from within the customer’s account. If a Work Order already exists for the customer, the Work Order button will appear in b...
  4. Discount Setup

    Use Discount Codes to track discounts that apply to the customer. The Discount Code is tied to the tank in the product reference area. The discount will automatically be calculated when tickets are posted. However, there will be an option to apply t...
  5. Degree Day Update

    The Degree Day update program updates the degree day reading, percentage left, and gallons left for all customers with a Delivery Type 2 (Keep-Full). The percentage and gallons left decrease every day when the degree day is updated. A degree day rea...
  6. Tank Groups

    Tank Groups allow groups of tanks to be defined which will be delivered as one tank should certain tanks in the group be selected for scheduling. Rules and Considerations All tanks in a Tank Group must be within the same Division and Route, b...
  7.  Scheduled Delivery - Refined Fuels

    The Scheduled Delivery program displays scheduled deliveries generated from Energy Force (via Optimizer, EnergyMap, etc.).   Overview Each schedule is listed by Truck/Route number and scheduled delivery date in the left side of the screen...
  8. Split Bill Setup

    Navigate to the Tank Info screen of the primary tank holder by going to Main Menu / Customer Menu / Tank Info . Choose the tank and select  Split Bill located at the bottom right. A Split Bill pop-up window will display. Press F5 in the...
  9. Process a Payment on the Merchant Gateway

    Update/Verify Energy Force Prior to Processing Payment The Customer Vault ID must be setup in Energy Force prior to processing the sale in the Automatic Payment Type menu in Energy Force Note: It is recommended to match the Customer Vau...
  10. Consumer Portal User Maintenance - SKY Admin

    Consumer Portal Users and SKY Admins have access to the Energy Force Management tool featuring the Consumer Portal User Maintenance Page. View customers'  Email  addresses used to sign up with on the Portal and associated Energy Force  Customer ...