New Articles

  1. EnergyMap - Plot Tanks on Map

    From Energy Force, select the GPS icon located in the Tank screen. EnergyMap will open automatically. This feature can also be accessed from Tanks Not Plotted .  Plot mode will be initiated. Zoom in to the area on the map where the tan...
  2. EnergyMap - How to Access

    Method 1 In Energy Force, go to Route Scheduling / Schedule Deliveries on Map and select the Map icon. Method 2 Select Find located by selecting Tank Info at Customer Menu / Customer Maintenance . Method 3 Navigate to Customer M...
  3. EnergyImage - Attach New Images to Customer Account

    Navigate to the Customer Maintenance screen. Select the customer account. Select  Energy-Image . Select Create.  If this is the first time adding an image the Create Photo Attachment screen automatically will appear, then select the...
  4. EnergyImage User Guide - Introduction

    EnergyImage allows for the ability to attach various photo types (.jpg, .tif, .png, .bmp, PDF, etc.) to customer accounts in Energy Force. To attach PDF images, Adobe Reader must be installed on the computer.  File names for images and PDFs canno...
  5. Add Tank to Customer Account

              Pressing  Tab moves through the fields. Step 1: Tank Info Press Ctrl+C or select Create . In the Co Owns field, enter Y for company-owned or N for customer-owned. If Y is entered, highlight...
  6. Cylinder Tracking

    Overview Cylinder Tracking allows for the setup of Cylinders in the customer tank file to keep track of exchanges that are made with each delivery. On the Tank Info screen, press Ctrl+C to create an entry for a Cylinder. Select Y for com...
  7. Tank / Meter Manufacturers Tables

    Table Setup Prior to adding Tank and Meter Inventory items, the Tank/Meter Manufacturers tables must first be set up. From the Main Menu in Energy Force, select the Tank and Meter Inventory Menu . Choose Tank/Meter Manufacturers . Ente...
  8. Work Orders

    Work Order screens are accessible by pressing Ctrl+S  within any menu of Energy Force or select the Work Order button from within the customer’s account. If a Work Order already exists for the customer, the Work Order button will appear in b...
  9. Creating Ticklers

    Ticklers are notes that can be attached to a customer account and also tied to a specific tank. There are multiple Tickler types that can be tied to an account: Collections , Driver , Memo , Repair , LPG Safety , and Service . Once the Tickl...
  10. Payment Arrangements

    Use this feature to create a payment arrangement that will be visible on the Customer Maintenance screen as well as the Payment Posting screen. From the Main Menu, select Customer  then Customer Maintenance . Choose the customer and select ...