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Created On: 05/17/2024
in Professional Services
Traveling to SSI – Shelbyville 140 E. South 1st Street
Shelbyville, IL 62565 Shelbyville is located on the intersection of Routes 128 and 16 in central Illinois and is approximately 2.5 hours from the St. Louis airport, 3.5 hours south of ...
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Download the K-Factor Calculator here: K Factor Calculator.xlsx
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SKY Energy
SKYR-251 / Consumer Portal Company Admin – Consumer Portal Admin descriptions on cards have been updated.
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If utilizing Agvance version 7.0.26030 or higher, review Change Inventory Status for instructions on tank transfers.
To avoid duplication errors in Agvance, utilize the following procedures to transfer Company and Customer Owned Tanks. Cu...
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SKY Admins have access to the Consumer Portal Management Tool featuring the Online Payments Page found under Consumer Portal in SKY Admin. Select SETUP on the Online Payments card to view Consumer Portal Merchant IDs and quickly access the Co...
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Consumer Payment Portal Users and SKY Admins have access to the Energy Force Management tool featuring the Notifications Page. Send notifications to Consumer Payment Portal users by selecting the + New Notification icon. Choose the recipie...
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Consumer Portal Users and SKY Admins have access to the Energy Force Management tool featuring the Consumer Portal User Maintenance Page.
View customer's Email addresses used to sign up with on the Portal and associated Energy Force Cus...
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Consumer Portal SKYR- 128 / Tank on Hold — If a tank is on hold or a pending order exists in Energy Force, the Order option will be disabled on the Consumer Portal.
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The Safety Form feature allows users to document details related to a suspicion of a leak or interruption of service call. Once documented, the record can be tracked to completion or resolution of the reported issue.
Each form can be track...