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Import Customer Process

Created On: 03/31/2025 in Knowledge Base Agvance and Energy Force

Energy Force users who also use Agvance can update customers without running the export\import processes. The new program can run manually or with Automated Tasks. This process only brings in new, modified, or updated customers increasing efficien...
Meter Cycle Code Setup

Created On: 03/17/2025 in Knowledge Base Energy Force Energy Force User Guide Maintenance File Management

This table is found within Energy Force at Main Menu / Supervisor Menu / Maintenance Menu / Maintenance Tables . Two purposes for this table are: Cycle codes for meters, if applicable. Cycle codes for monitors, if applicable. These codes ...
Regulator Types Maintenance

Created On: 03/07/2025 in Knowledge Base Energy Force Energy Force User Guide Maintenance File Management

This table, found within Energy Force at Main Menu / Supervisor Menu / Maintenance Menu / Maintenance Tables, is for setting up Regulator Manufacturers and Regulator Stages. Select Create . Select Manufacturer or Stage in the Type col...
Julian Exception Report

Created On: 03/06/2025 in Knowledge Base Energy Force Julian Schedules

Schedules that cannot generate the next delivery date due to posting errors will be written to the Julian Posting Exceptions log located at Management Reports / Exception Report Menu / Julian Posting Exceptions . The Julian Exception Report di...
Yard and Tank Maintenance

Created On: 03/04/2025 in Knowledge Base Energy Force Energy Force User Guide Maintenance File Management

The system uses Browse Yard & Remote Tanks to setup where the storage yards are located with GPS coordinates and Setup Mins and Pumping Glns/Min to facilitate routing in Energy Force. Navigate to Main Menu / Storage Inventory / Maintenanc...
Balancing Energy Force to Agvance

Created On: 02/27/2025 in Knowledge Base Agvance and Energy Force

Upon completing the import of sales from Energy Force into Agvance, use the journal details to balance. Example : The difference between the Journals is as follows: 1.Energy Force Master Clear Summary $1,799.60 ...
February 2025 Release Notes

Created On: 02/25/2025 in Release Notes Portal Release Notes

Consumer Portal SKYR- 653 / Budget Marked Inactive – If Customer Budget is inactive for a customer in Energy Force, the Budget payment option is not available when logged into the Consumer Portal.
18.2.0.0 | 03.25.2025 General Release

Created On: 02/19/2025 in Release Notes Energy Force General Releases

– Key Highlight Energy Force SKYR-638 / Import Customers – Energy Force and Agvance users can update customers without running the Export/Import processes by turning on two new System Settings and utilizing the Import Customers button...
SSI Pricing for NMI Gateway and Features

Created On: 02/17/2025 in Knowledge Base Agvance and Energy Force

Gateway Fees Monthly Per Transaction Credit Card Processing $30.95 $0.206 *Transaction fee billed per sale, void, refund, credit, transaction Additional Value-Added Services Automatic Card Updated Cre...
Energy Force Tax Setup and Functionality

Created On: 02/14/2025 in Knowledge Base Energy Force Energy Force User Guide Sales Tax

Energy Force enables precise tax configuration and application to sales transactions. This document outlines the setup process for taxes and how they are applied. Department Setup Departments determine how items are taxed and are...