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Consumer Portal
SKYR-938 / Discount on Bill Payments – Discounts are applying properly on Bill Payments screen when the Full Balance is lower than the Invoice balance.
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Google Authenticator is a widely used and trusted option for enabling two-factor authentication, so support for it has been enabled. Google Authenticator generates a 6-digit code to enter after properly authenticating with a username and password. ...
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Our partner, NMI, will be making updates to the Gateway Portal to strengthen security and safeguard your business. Starting October 1, 2025, all users must meet new authentication requirements designed to reduce risk and enhance account protection. ...
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Created On: 08/21/2025
in Knowledge Base Energy Force
Various processes can take place to clear items such as Sales YTD, Gallons YTD, Degree Day clock, roll Customer Tank Efficiencies, etc. These processes typically coincide with the end of a fiscal or calendar year-end closing.
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Created On: 08/19/2025
in Knowledge Base Energy Force
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Created On: 08/19/2025
in Knowledge Base Energy Force
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Created On: 07/25/2025
in Education Webinars
Energy
Join Product Manager Lauren Althoff for this energy webinar covering the SSI Energy platforms and what is next on the roadmap. See the latest features in SKY Energy! Additionally, this webinar includes an overview of the recent enh...
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The M aster M enu button located at the top of the Energy Force menu can be used from anywhere within the system to return to the Energy Force homepage.
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Created On: 07/16/2025
in Hosted / Ransomware
SSI is excited to offer you a way to work remotely when needed as well as reduce hardware-related overhead by utilizing cloud computing. Let our team worry about the technical side while your employees can focus on the customer, wherever they may ...
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Consumer Portal
SKYR-827 / Print Bill – Selecting Print Bill loads no matter the size and allows for printing.