New Articles

  1. Contracts - Refined Fuel

    If the highlighted tank has an active contract, the Contracts button is outlined in blue. This button displays contracts associated with the selected tank, active Dates , Price , Gls Left , and Bill Type (pre-buy, cents down).       ...
  2. January 2025 Release Notes

    Consumer Portal SKYR- 303 / Portal Settings Dark Mode –  Dark mode is no longer an option on the Portal.  
  3. K-Factors & Degree Days Basics

    Degree Days What are Heating Degree Days? Heating Degree Days (HDD) – The average temperature that falls below 65 degrees. Weather based sites calculate by adding the High + Low temperatures (assumes the high temp for 12 hours and low tem...
  4. December 2024 Release Notes

    Consumer Portal SKYR- 613 / Discount on Other Amounts –  Discount calculation for Other Amount payments is working as expected when calculating the Total Payment amount. The verbiage, If payment of $ or greater is entered, discount of...
  5. November 2024 Release Notes

    Consumer Portal SKYR- 586 / Discount on Payments –  Discount calculation for Full Balance payments is working as expected when calculating the Total Payment amount. ( Discount Applied)  shows if a discount exists to better show the consum...
  6. Adding a New Location to Energy Force

    Division Maintenance Navigate to Main Menu / Supervisor Menu / Maintenance Menu / Division Maintenance. Create the new Location in Division Maintenance by filling in the Address and complete all settings. It is recommended to co...
  7. Daily Fuel - SKY Energy

    Quickly view the 6 lowest reading and active, Keep Full delivery type tanks on the SKY Energy Daily Fuel tab. View the Tank Serial Number , Customer Name , % Estimated Remaining by number and color visual and total Tank Size along with Lo...
  8. Orders - SKY Energy

    A listing of all Energy Product Delivery Orders is available in SKY Energy. The list can be narrowed down by selecting the Filter icon and entering a filter criteria or or any grid cell with the search bar located in the header. When typing, the...
  9. 18.1.0.0 | 01.28.2025 General Release

    – Key Highlight Energy Force SKYR-311 / Release Version Numbering Changes – The first number will change based on the year, 18 is 2025’s major version update. The second number seen will be the general release number and after that, th...
  10. Gateway Payment Reconciliation Report

    The Payment Reconciliation Report was created for Payment Integration and Consumer Portal customers. View all transactions made through Energy Force or a connected NMI account and compare and reconcile with NMI transactions, view failures and othe...